Product Lead, Borrow

Block

5d • $168,300 - $297,000 • Remote

About The Position

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
The Role
The consumer lending product team at Cash App is responsible for products including Cash App Borrow, Afterpay on Cash App Card, post-purchase Afterpay, and the Cash Credit Score. Our work focuses on building a more inclusive and transparent credit system powered by advanced ML models.
97M Americans have no credit history or are subprime (300-600 credit score). These individuals often struggle to make ends meet, and rely on predatory products like payday or pawn shop loans. At Cash App Lending, we offer alternatives that are far cheaper, simpler, and straightforward. The results speak for themselves: Over the last 3 years, we have gone from lending $1B → $26B/year, from ~unprofitable to ~$2.5B gross profit and from ~1M →10M MAUs. Read about our credit approach in our recent whitepaper and about our performance in our Q1 ‘25 shareholder letter.
We’re looking for a Product Lead to drive our flagship micro-credit product, Borrow. This role has significant direct business impact and executive exposure visibility, and is a critical priority for the company.
What we are looking for:
Cultural fit:

Requirements

• High ownership and throughput: We are in hypergrowth and are looking for multipliers.
• Comfortable with driving clarity in chaos: You have a track record of developing clear perspectives in workstreams with no clear answers. You take a strategic, first principles approach to figuring out the next step.
• Team culture: You drive a high-velocity team while intentionally building a strong, positive culture, not at its expense.
• Strong design sense: You’ll hold a high bar for customer experience while redesigning major parts of our app. You can share clear examples of having done this in the past.
• Strong analytical abilities: Ideally, you’ve worked on ML products in the past and use data to make strategic decisions.
• Strong communication skills: In order to be successful, you will need to communicate complex concepts succinctly for broad audiences to drive decisions.
• Proven track record of building and shipping medium - large consumer facing product changes.

Responsibilities

• Wear many hats – this role has significant business & customer impact.
• Drive cross functional and executive alignment around a vision and roadmap.
• Partner with the ML team to maximize access to credit within risk loss constraints.
• Partner with design and engineering to build a simple and delightful UX.
• Partner with legal and compliance to keep us in good standing with our regulators.
• Partner with other product teams to ensure your launches fit cohesively within our broader product portfolio.

Benefits

• Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want.
• Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering.
• Check out our other benefits at Block.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed