Product Engineer, Smart Services

trane technologiesLa Crosse, WI
Hybrid

About The Position

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go. Where is the work: Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires. What you will do: Lead end-to-end planning and execution of service product development initiatives within Smart Services. Partner closely with product management to align project objectives, value propositions, and success metrics. Guide teams through the stage-gate process, ensuring deliverables and approvals meet quality expectations. Build and maintain detailed project schedules, resource plans, and milestone timelines. Identify dependencies, risks, and obstacles early; drive mitigation strategies. Publish meeting agendas, notes, and action logs; maintain accurate project documentation. Facilitate cross-functional meetings and ensure timely follow-up. Support engineering and service operations in technical validation, pilots, and issue resolution. Prepare launch readiness materials with service and commercial teams. Support lifecycle management and continuous improvement of existing service offerings. Define scope, objectives, and success criteria for initiatives. Maintain risk registers and escalate issues as needed. Ensure compliance with Trane Technologies quality standards, cybersecurity expectations, and data governance.

Requirements

  • Bachelor’s degree in engineering, technology, or a related field.
  • Experience leading cross-functional projects in service, digital, or product development environments.
  • Strong communication, organizational, and documentation skills.
  • Proficiency in project management tools and gated development processes.
  • Leadership and collaboration.
  • Ability to manage multiple initiatives.
  • Customer-focused mindset.
  • Analytical and problem-solving capability.
  • Strong communication across technical and non-technical teams.

Nice To Haves

  • Experience in connected services, digital offerings, IoT, analytics, or service product development.
  • Knowledge of HVAC services, service operations, or aftermarket offerings.
  • Project management certification (PMP, CAPM, Agile/Scrum).

Responsibilities

  • Lead end-to-end planning and execution of service product development initiatives within Smart Services.
  • Partner closely with product management to align project objectives, value propositions, and success metrics.
  • Guide teams through the stage-gate process, ensuring deliverables and approvals meet quality expectations.
  • Build and maintain detailed project schedules, resource plans, and milestone timelines.
  • Identify dependencies, risks, and obstacles early; drive mitigation strategies.
  • Publish meeting agendas, notes, and action logs; maintain accurate project documentation.
  • Facilitate cross-functional meetings and ensure timely follow-up.
  • Support engineering and service operations in technical validation, pilots, and issue resolution.
  • Prepare launch readiness materials with service and commercial teams.
  • Support lifecycle management and continuous improvement of existing service offerings.
  • Define scope, objectives, and success criteria for initiatives.
  • Maintain risk registers and escalate issues as needed.
  • Ensure compliance with Trane Technologies quality standards, cybersecurity expectations, and data governance.
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