Product Engineer, Services

Project Healthy Minds•New York, NY

9d•$155,000 - $195,000

About The Position

About Project Healthy Minds Project Healthy Minds is a mental health nonprofit that runs like a tech startup. We are pioneering a first-of-its-kind model: applying technology to address one of the biggest social issues of our time: the growing mental health crisis. We believe in a simple but profound idea: that it should be as easy to find mental health services as it is to book a flight or a restaurant reservation. That's why we're building the world’s first digital marketplace for finding mental health services that are right for you. To do that, we work with some of the most inspiring and influential leaders in America - business titans, tech entrepreneurs, clinicians and scientists, musicians, artists, athletes, media stars, policymakers, and more - because we believe that the world's most complex challenges require interdisciplinary teams and solutions. We are backed by a powerhouse of industry-leading Board of Directors and Advisory Council Members who are passionate, hands-on, and dive into the important work with us. Learn more at projecthealthyminds.com and @projecthealthyminds on social. About The Role WHAT WE'RE LOOKING FOR The Product Engineer, Services builds and evaluates the LLM-enabled workflows that power PHM's services data — ensuring that the information users rely on to find mental health support is accurate, complete, and continuously improving. This role pairs (backend-leaning) full-stack engineering with a measurement-first approach to expanding data coverage and quality.

Requirements

Production experience with TypeScript and Node.js (NestJS or similar backend frameworks)
Familiarity with Next.js or comparable frontend frameworks — comfortable across the stack
Interest in and aptitude for building LLM-powered workflows — you don't need to have built this before, but you need to want to, and you have a track record of learning quickly
A measurement mindset: you think about how to know whether something is working before you build it
Demonstrated adoption of AI-assisted development (Claude Code, Cursor, or equivalent)
Comfort working with messy, multi-source data — you don't need clean inputs to make progress
A collaborative, low-ego working style — you'll pair closely with a lead engineer and a small team
A belief in our mission: connecting millions of Americans to mental health services that actually work for them

Responsibilities

Build and maintain LLM-enabled workflows for acquiring, structuring, and enriching mental health services data from diverse sources
Design and implement evaluation frameworks (evals) to measure the accuracy, completeness, and reliability of LLM outputs in production
Partner with Product to define success criteria for new data workflows before building them
Work closely with the Lead Engineer to divide and conquer across the services data domain — you expand coverage while they own core architecture
Ship full-stack features end-to-end: backend data processing, API surfaces, and frontend tools for internal and external use
Monitor and improve data quality through automated checks, dashboards, and feedback loops
Use AI tools (e.g. Claude Code) as a default part of your development workflow
Contribute to engineering standards through code reviews, documentation, and thoughtful technical discussion

Benefits

Competitive compensation
Competitive medical, dental, and vision benefits
Paid holidays and generous PTO
Life insurance
Short-term and long-term disability
Spring Health mental healthcare
Commuter benefits
Perks at Work
Experience joining a dynamic start-up environment that is re-writing the playbook for social change in the mental health tech space
Benefits of joining a close-knit, highly-motivated team with mentorship opportunities from a world-class network of founding leaders, Advisors, and Board members
Learning & Development opportunities, including free MasterClass subscriptions
Opportunity to attend inspiring experiences and events with thought leaders, business executives, and iconic speakers across a range of industries
And more (just ask!)