Product Engineer, Customer-Facing

nLIGHT•Camas, WA

7d•$85,000 - $115,000

About The Position

At nLIGHT, we are constantly on the cutting-edge of laser technology in a massively growing market. We are a leading provider of high-power semiconductors and fiber lasers for industrial, microfabrication, and aerospace & defense applications, to name a few. Our lasers are changing not only the way things are made, but also changing the things that can be made. Headquartered in Camas, Washington, nLIGHT is a publicly listed company (NASDAQ: LASR). The Product Engineering group has end-to-end product responsibility beginning in the R&D phase of new product introduction and carrying through ongoing support of legacy platforms. It carries a broad scope that involves daily cross-functional collaboration with R&D, Operations, Process Engineering, Planning, Sales, and customers. The preferred candidate will be highly motivated with an excellent track record of performance and innovation as well as have a passion for developing and producing best-in-class laser products. This role has a great deal of customer-facing visibility and is well suited for an individual with a strong technical foundation, who is an expert in technical communication.

Requirements

BS degree required in Physics, Optical Engineering, Mechanical Engineering, Electrical Engineering or similar discipline. MS degree preferred.
Minimum of 3 years of experience working as an engineer.
Desire to be in a customer-facing role with expected progression toward managing customer accounts.
Excellent listening and collaboration skills.
Skilled at writing and presenting to effectively communicate concepts to both internal and external customers.
Attention to detail and an ability to absorb and assimilate information rapidly.
Solving complex problems in multi-dimensional spaces.
Highly organized with the ability to work in a fast-paced, multi-tasking environment.
Computer Skills –MS Excel, Solidworks PDM, SQL, Dynamics D365, etc.

Nice To Haves

Experience with fiber lasers and diode pumped solid state lasers useful.
Familiarity with a wide variety of materials and processes to best achieve the design goals and product specifications.

Responsibilities

Complete NPI design-oriented activities, including specifications, product/design FMEAs, DFX, qualification plans, bill of materials, test requirements, etc.
Understand all technical details of products – ranging from initial designs to volume production issues.
Support Sales as technical voice to the customer to help present new product offerings, problem solve customer issues and gain an understanding of customer use applications.
Lead improvements in reliability based on failure analysis, identifying root cause and appropriate corrective actions.
Review production data with Process Engineering (e.g., yield, cycle time, DL hours) across entire MFG process to facilitate continual improvement plans.
Collaborate with development and marketing on product roadmaps that promote the investigation and application of new technologies to meet forecasted industry demands.
Manage multiple projects with multi-disciplinary indirectly reporting team members.

Benefits

Target Cash Bonus of 5% of earned wages
Eligible for Restricted Stock Unit grants
4 weeks of Paid Time Off per year
10 paid Holidays
Eligible for health benefits on the 1st day of the month after your start date
Medical, Dental and Vision Benefits, including prescription and orthodontia with employee-paid premiums as low as $40.00 per pay period
Flexible Spending and Health Savings Accounts
Employee Stock Purchase Plan
401(k) with company match and immediate vesting
Company paid Short-Term and Long-Term Disability, and Life & AD&D Insurance
Employee Assistance Program
Aflac Supplemental Insurance
Paid Bereavement Leave and Jury Duty
Tuition Assistance Program
Pet Insurance