Product Director, General Liability, Umbrella, & Excess

The HartfordHartford, CT
10d$136,000 - $204,000Hybrid

About The Position

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. At The Hartford, sustaining our unique workplace culture is essential to fulfilling our purpose—underwriting human achievement—and consistently delivering exceptional results. Our enterprise work model, which blends in-office, hybrid, and fully remote roles, enables us to attract, retain, and develop top talent aligned with our strategic goals. This position offers flexibility and can be performed in a hybrid or fully remote arrangement. As Product Director for General Liability, Umbrella & Excess, you will lead initiatives in Product Development, Line of Business (LOB) Management, and Underwriting Guidance for Middle and Large liability lines.

Requirements

  • Subject Matter Expertise in General Liability, Umbrella, and Excess.
  • 10+ years of experience in property and casualty underwriting, product, or actuarial roles focused on these lines.
  • Deep knowledge of underwriting principles, policy forms, and regulatory filing processes.
  • Demonstrated success in navigating regulatory approvals and leading cross-functional projects.
  • Ability to synthesize multi-disciplinary input into actionable strategies.
  • Execution mindset with ownership mentality.
  • Clear, confident communicator with regulators and senior stakeholders.

Responsibilities

  • Drive product development, including policy form creation, manuscripting, and filing memoranda.
  • Manage form, rule, and rate filings; oversee programming in policy systems.
  • Develop and execute state‑specific filing strategies aligned to underwriting intent, actuarial indications, and market conditions
  • Manage filings through SERFF, including direct engagement with state Departments of Insurance
  • Respond to regulator objections, interrogatories, and objections with clear, well‑supported rationale
  • Ensure filings are implemented accurately and timely in policy administration and rating systems
  • Monitor market trends and conduct competitor analysis.
  • Develop and refine underwriting guidance.
  • Serve as a consultative resource for underwriters on product, pricing, systems, and technical issues.
  • Lead cross-functional projects with Actuarial, Claims, Legal, Compliance, IT, and Operations.
  • Manage regulatory filings and maintain compliance standards.
  • Mentor product managers and promote data-driven decision-making.
  • Analyze financial performance trends (rate, retention, pricing, segmentation, industry/geography mix).
  • Recommend and implement actions to achieve plan results and address shortfalls.
  • Track profitability metrics such as loss ratios, rate adequacy, segmentation, and retention.
  • Provide strategic and tactical recommendations based on regional and national performance.
  • Partner with business leaders, underwriters, and strategic stakeholders to drive results.
  • Lead initiatives through legal, compliance, and claims functions.
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