Statement Operations - Product Development Specialist

Blend360•Atlanta, GA

4d•Hybrid

About The Position

BLEND360 is an acclaimed, forward-thinking Data, Digital Marketing, & AI Solutions Company, dedicated to fueling remarkable outcomes for our Fortune 500 clients. Our trajectory is one of continuous expansion, emerging at the crossroads of cutting-edge analytics, data proficiency, technology, and digital marketing excellence. We are seeking a Product Development Specialist to contribute to next level of growth and expansion. We are seeking a Product Development Specialist to support the statement communications channel within a large, regulated financial services environment. This role plays a key part in ensuring customer statements are accurate, compliant, and delivered on time, while also supporting marketing content, operational controls, and ongoing improvements to statement production processes. The position partners closely with technology, marketing, operations, compliance, and external vendors.

Requirements

2+ years of experience in credit card, financial services, statement operations, or regulated customer communications
Bachelor’s degree in business, marketing, technology, or equivalent experience
Understanding of credit card systems, customer data, and operational workflows
Experience working cross-functionally with technology, marketing, compliance, and operations teams
Strong attention to detail, problem-solving ability, and process mindset
Comfortable supporting audits, documentation, and regulatory requirements
Project execution experience
Strong communication and stakeholder management skills
Ability to work in a fast-paced, highly regulated, matrixed environment
Ownership mindset, adaptability, and comfort balancing multiple priorities
Hybrid work schedule (on-site 3 days per week)

Nice To Haves

Jira and statement platform experience a plus

Responsibilities

Manage and support the end-to-end statement process to ensure accurate, compliant, and timely customer communications
Execute statement-based marketing campaigns, including content coordination, testing, and quality assurance
Partner with technology and operations teams to resolve statement production issues and implement enhancements
Support audits, compliance reviews, and operational controls related to statement communications
Deliver statement projects, including documentation, testing, validation, and stakeholder coordination
Identify process improvement opportunities to drive efficiency, cost savings, and risk reduction
Assist with new program or partner onboarding related to statements and communications