Product Designer

Elanco•Indianapolis, IN

5d•Hybrid

About The Position

At Elanco (NYSE: ELAN) – it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People. At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights. Making animals’ lives better makes life better – join our team today! Your Role: We are seeking a Product Designer who is deeply passionate about understanding user needs and driving impactful solutions through continuous product discovery, as this role will play a pivotal role in shaping exceptional user experiences for our products. This role is central to our empowered cross-functional product teams, collaborating closely with Product Managers and Engineers to shape products that customers love and that achieve critical business objectives.

Requirements

Demonstrated experience in product design roles, with an amazing portfolio showcasing significant contributions to product discovery and validation phases of software development.
Expert understanding and application of user-centered design principles, including the critical interplay of empathy and objectivity.
Proficiency in a wide range of qualitative and quantitative user research methods relevant to discovery, such as user interviews, usability testing, A/B testing, and contextual inquiry, coupled with the ability to choose and apply the most suitable method for specific research objectives.
Education: Bachelor’s degree in a relevant field.
Required Experience: 3-5 years of design experience showcasing strong learning agility
Familiarity with "Jobs to be Done" methodology.
Proficiency with Figma.
Experience contributing to or leveraging design systems to ensure consistency and efficiency in product development.
Experience navigating product discovery in regulated environments or those with strong internal governance policies.

Nice To Haves

Proficiency with ideation and concept generation techniques to explore a broad solution space and drive innovation.
High proficiency in prototyping tools and techniques, capable of producing prototypes of varying fidelity (from low-res to high-res interactive) for rapid iteration, testing, and communication of complex ideas.
Excellent verbal and written communication, facilitation, and storytelling skills to articulate user needs, design rationale, and research insights to diverse audiences, including executive leadership and cross-functional teams.
Experience working in an agile and iterative environment, with a proven ability to continuously refine design solutions based on user feedback and data.

Responsibilities

Product Discovery: Collaborate with a Product Manager and Engineering Tech Lead to drive the end-to-end product discovery process, from identifying core problems to validating effective solutions, ensuring that solutions are valuable, usable, feasible, and viable.
Champion User Empathy: Cultivate a deep understanding of users' needs, goals, motivations, and frustrations by actively "walking a mile in their shoes". Utilize various qualitative research methods, such as user interviews, contextual inquiry, and journey mapping, to uncover profound insights.
Define and Frame Problems: Synthesize complex research findings into clear, actionable problem statements (Points of View), ensuring the team focuses on solving the right challenges based on validated user insights.
Prototype for Learning and Validation: Leverage prototyping as a primary tool for product discovery. Create prototypes of varying fidelity—from low-resolution paper prototypes to high-fidelity interactive models—to quickly test ideas, gain empathy, explore possibilities, and resolve design conflicts.
Conduct User Testing: Integrate user testing into team workflows to constantly validate and refine ideas with real users and customers. Test to determine if users could use the product and, crucially, if they would choose to use it, iterating designs based on feedback.
Communicate Insights Effectively: Translate complex research findings and design decisions into clear, actionable insights for diverse audiences, including senior leadership and cross-functional partners. Utilize visual storytelling tools such as journey maps, personas, and problem statements to convey user experiences, pain points, and opportunities.
Strive for Simplicity and Consistency: Apply design principles that prioritize usability, instant obviousness, and ease of learning. Advocate for clear and consistent interfaces that reduce cognitive load and build user trust, aligning with established UI patterns when appropriate.