Product Designer

Fern

1d•Onsite

About The Position

At Fern, we believe every software company should offer a world-class API. We're building the toolkit to make that possible. We enable customers like Square, ElevenLabs, Webflow, and Intercom to offer a best-in-class developer (DX) and agent experiences (AX). Our team is primarily ex-Palantir and ex-founders, working together from our office in Williamsburg, Brooklyn. We give builders the autonomy to take ownership, the speed to move quickly, and the support to do the best work of their careers. Fern is growing more than 5x year-over-year, is at the Series A stage, and has raised over $10M from Bessemer and Y Combinator. As a Product Designer at Fern, you’ll work at the intersection of developer experience, product strategy, and brand. You’ll design systems and experiences used daily by engineers at fast-growing startups and large platforms. This is a hands-on, high-impact role where design directly shapes adoption, trust, and usability.

Requirements

4+ years of experience designing product experiences, ideally in B2B SaaS or developer tools
Strong product thinking with the ability to connect user needs, business goals, and technical constraints
Excellent visual and interaction design skills, with a high bar for craft
Experience designing complex systems (dashboards, platforms, workflows), not just marketing pages
Comfortable collaborating closely with engineers and product leaders
Clear communicator who can explain design decisions to both technical and non-technical audiences

Nice To Haves

Experience designing developer-facing products (docs, APIs, SDKs, CLIs, dashboards)
Familiarity with documentation platforms, API tooling, or DX concepts
Experience building or maintaining a design system
Comfort designing for AI-powered or data-dense products
Previous experience at a startup or fast-moving product team

Responsibilities

Design with real customers in mind. You’ll deeply understand how developers and platform teams use Fern across Docs, SDKs, and the Dashboard. You’ll turn customer pain points into clear, opinionated design solutions that scale.
Redesign and evolve Fern’s website and brand. You’ll help lead the redesign of Fern’s marketing site to reflect the new brand, clearly communicate value, and set a high bar for design quality in developer tooling.
Make our docs platform best-in-class. You’ll raise the bar for developer documentation UX, setting a benchmark above competitors by applying strong information architecture, interaction design, and content systems.
Build self-serve product experiences. You’ll design intuitive self-service flows for Docs and SDKs inside the Dashboard, reducing friction and empowering teams to move faster without human support.
Define and scale our design system. You’ll own and evolve a scalable design system for the Dashboard, ensuring consistency, accessibility, and velocity as the product grows.
Shape the future of AI-powered DX. You’ll partner closely with engineering to advance Fern’s AI capabilities, exploring new interaction models that meaningfully improve how developers learn, integrate, and debug APIs.