Product Designer

Kroger•Blue Ash, OH

19d

About The Position

Lead experience design efforts for a critical portion of a user's journey by employing advanced design methods and creative problem-solving activities. Partner and collaborate with other product designers, product managers, technical leads and multi-disciplinary teams to understand/identify areas of opportunity driven by online data, usability feedback, market and user research and user-centric design principles. Champion the user by understanding their goals and behaviors, communicating their needs, and creating solutions to meet those needs while balancing desired business outcomes. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Requirements

Bachelor's Degree visual design, human-computer interaction, industrial design or related field; or relevant certification or equivalent work experience
Any experience on large-scale projects with demonstrated ability to work with multi-disciplinary teams, and to discuss and convey user experience principles and design strategy for stakeholders
Any experience working in an Agile software development environment
2+ years of experience as a UX professional designing web sites, web applications, native mobile apps or software
Portfolio demonstrating design activities, processes and deliverables.
Excellent communication skills with the ability to discuss and convey design principles and strategy for stakeholders
Deep understanding of design best practices and the proper context to apply them
Ability to understand business objectives, direction and needs expressed from multiple inputs ranging from marketing, business and technical teams
Understanding of technology, and comfortable working within constraints
Working knowledge of Sketch, Invision, Adobe Illustrator or similar prototyping software
Familiarity with analytics tools, and how to interpret analytics and apply data insights

Nice To Haves

Master's Degree

Responsibilities

Work on product teams focused on making great digital products that delight customers and internal users while driving the business
Serve as the user experience leader for an assigned product team
Support and participate in user research activities, including interviews, contextual observation and surveys ; use personas and other data to understand user problems, behaviors and goals; translate user insights into design problems
Focus on user problems, create journey maps, user flows, service blueprints, UX canvases, wireframes, or other artifacts that identify problems to solve through design
Lead discovery sessions, create sketches and other brainstorming artifacts to demonstrate divergent thinking
Create/design prototypes and communicate design decisions and test with users
Seek feedback on designs through usability testing, surveys, card sorting, and other evaluative research methods to ensure ideas work for users
Evaluate designs, review existing solutions to ensure they meet design standards and best practices, and make recommendations for improvements
Understand how design decisions impact the business, and balance user needs with desired business outcomes
Embrace Agile environment and be an advocate for customers and internal users, providing design solutions based in user-centered design, user research, and analytics
Apply standards from design systems and/or brand guidelines, and contribute to design systems
Create detailed artifacts, such as wireframes or storyboards to make sure stakeholders understand the design
Must be able to perform the essential job functions of this position with or without reasonable accommodation