Product Designer, Creator Success

Patreon•San Francisco, CA

34d•Hybrid

About The Position

We're hiring a Product Designer to join Creator Success, shaping the core experiences that help creators build sustainable businesses and engaged communities on Patreon. You'll design tools and touchpoints that help creators publish their work, attract and retain fans, and present their creative offerings in compelling ways. Your work will span how creators showcase their content, onboard to the platform, and grow their audiences, ensuring both free and paid experiences feel polished and purposeful. You'll tackle high-impact problems across the creator journey. You'll design publishing workflows for podcasters, video creators, and newsletter writers. You'll shape how creators present their work to potential fans. And you'll build systems that help creators understand what to do next to succeed. This is a collaborative role where you'll partner closely with Product, Engineering, and Research to bring clarity to ambiguous opportunities and ship experiences that directly influence how hundreds of thousands of creators grow their businesses on Patreon.

Requirements

7+ years of crafting end-to-end product design experiences
Portfolio with demonstrated evidence of shipping world-class customer experiences that have made a significant impact on business metrics
Deep organization and execution skills, especially in collaboration with multiple stakeholders
Experience in design thinking methodologies to lead teams toward user-centered outcomes
A deep commitment to craft & product excellence
A humble, collaborative, and service-oriented approach to your career
Scrappiness & bias towards action: we’re building the future of creative independence and changing the way art is made.

Responsibilities

Proactively discover company-level opportunities and help bring clarity and insight through high-fidelity prototypes and expert storytelling
Work closely with Research, Product and Engineering to identify, plan, scope and execute end-to-end design solutions
Work across the entire design organization to develop innovative patterns and systems that are durable, repeatable and achieve a high standard for craft
Create, collaborate, and iterate on prototypes, high-fidelity visuals, and key flows
Contribute to the visioning, sequencing, tactics, and execution of a multi-phased overhaul of the product
Own, redefine, and ship key parts of the core Patreon product