Product Design Manager

CLEAR - Corporate•New York, NY

10d•$185,000 - $205,000•Onsite

About The Position

Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 30+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic. As a Product Design Manager, you’ll lead the design of our travel products, ensuring our members experience clarity, speed, and trust every step of the journey. You’ll work across mobile, web, kiosks, and airport touchpoints, bringing together digital and physical design to deliver seamless travel experiences.

Requirements

7+ years of product/UX design experience with consumer-facing apps and services, ideally in travel, mobility, or other high-stakes customer journeys and 2+ years of people management.
Foster a thoughtful culture of continuous improvement, using metrics and feedback loops to strengthen both team health and outcomes
Skilled in end-to-end journey design, from digital flows to multi-touchpoint experiences involving both people and technology.
Strong visual design skills: typography, layout, iconography, and systems thinking applied to complex, high-visibility products.
Experience designing for multi-platform ecosystems (native mobile, responsive web, kiosks, embedded devices).
Proficiency with modern design, prototyping, and AI tools (Figma, Photoshop, Google VEO and Nano Banana, ChatGPT, etc.).
Excellent communicator who can influence cross-functional stakeholders and tell a compelling design story.
Passionate about improving the travel experience and excited by the opportunity to shape the future of how people move.

Responsibilities

Own the end-to-end design vision for CLEAR’s aviation and travel products, translating abstract ideas into member experiences that simplify complexity and inspire trust.
Design and optimize experiences that enable frictionless member experiences across our airport kiosks, eGates, and ambassador tools.
Partner with Product, Engineering, and Operations to ensure solutions meet the needs of travelers, ambassadors, and partners while supporting CLEAR’s business goals.
Collaborate across the product lifecycle from ethnographic research at airports to rapid prototyping, usability testing, and final design delivery.
Champion human-centered design in the aviation space, balancing operational requirements with member delight.
Develop and scale CLEAR’s design system to support consistency across digital and airport environments.
Inspire, mentor, and influence teams by clearly articulating design decisions and advocating for the traveler’s voice at all levels of the organization.