Product Design: Internship Opportunities

Microsoft • Redmond, WA

4d

About The Position

Contribute to broader design system, increasing its adoption and consistent usage. Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes. Communicates customer insights to internal teams (e.g., Engineering, Specialists, Account teams). Engages with and/or leverages relevant partners to support business outcomes as appropriate. Identifies appropriate partner and jointly develops a plan for the play based on a shared understanding of the customer. Identifies and begins developing relationships with customer team members. Acts as the voice of the customer (VOC) and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering. Leverages development opportunities (e.g., mentorships, role-based resources, trainings) and builds partnerships with technical teams (e.g., Cloud Solutions Architects, Fastrack, Engineering) to build own Customer Success discipline expertise, including product and required technical skills. Candidate must be enrolled in a full time bachelor's or masters program in an area relevant for the role during the academic term immediately before their internship. Must have at least one semester or term of school remaining following the completion of the internship

Requirements

• Candidate must be enrolled in a full time bachelor's or masters program in an area relevant for the role during the academic term immediately before their internship.
• Must have at least one semester or term of school remaining following the completion of the internship

Responsibilities

• Contribute to broader design system, increasing its adoption and consistent usage.
• Seeks information about the customer through research
• Communicates customer insights to internal teams
• Engages with and/or leverages relevant partners to support business outcomes as appropriate.
• Identifies appropriate partner and jointly develops a plan for the play based on a shared understanding of the customer.
• Identifies and begins developing relationships with customer team members.
• Acts as the voice of the customer (VOC) and Partner
• Leverages development opportunities and builds partnerships with technical teams to build own Customer Success discipline expertise, including product and required technical skills.

What This Job Offers

• Career Level: Intern
• Number of Employees: 5,001-10,000 employees