Product Concierge

Mercedes Benz of Myrtle Beach•Myrtle Beach, SC

28d

About The Position

The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 12 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, Mclaren, and Lotus) across 4 states (Georgia, South Carolina, North Carolina, and Florida)

Requirements

Ability to maintain hardworking, high-energy personality throughout the workday
Positive can-do mentality, eager to improve
Excellent verbal and written communication skills
Ability to thrive in a collaborative team setting
Effective listening and communication skills
Attention to detail in follow-through and closing skills
Valid driver's license

Responsibilities

Maintain dealership inventory display
Assist in various tasks related to the vehicle's inventory and customer experience
Greet and guide clients as they appear on the lot and hand off to the sales advisors
Engage in conversation with clients to fully understand their needs and manage expectations
Assist clients in identifying the right vehicle to fulfills their wants and needs
Continuously develop product and sales acumen to become the vehicle expert. Know the in’s and the out’s of product offerings, optional packages, and the latest technologies
Customize vehicle delivery while ensuring that the client understands the vehicle's operational features
Initiate and cultivate enriching and long-lasting relationships with customers
Maintain strong knowledge base of all new vehicle makes and model
Bring your ‘A game’ along with a positive attitude to work with you every single day