Product and Project Analyst - 2 Year Position
About The Position
DMBA (Deseret Mutual Benefit Administrators) is a non-profit organization that administers benefits for companies who are owned or affiliated with The Church of Jesus Christ of Latter-day Saints. Purpose We are seeking a Product and Project Analyst in the Missionary Medical Department for a temporary two-year full-time position. This position will help our business leverage technology effectively. In this role, you will research bugs, identify training and development issues, propose solutions, and collaborate with the Product and Projects Team to address organizational needs.
Requirements
- Bachelor's degree, preferably in healthcare, business, or technology.
- At least 4 years of experience working in a business environment, preferably technology or healthcare.
- Technological proficiency, attention to detail, strong communication and decision-making skills.
- Familiarity with missionary culture and organizational structures; experience with The Church of Jesus Christ of Latter-day Saints' missionary programs.
Nice To Haves
- Effectively prioritize user wants versus needs, synthesizing feedback from multiple sources to determine the best course of action.
- Participate in complex conversations, understand diverse stakeholder needs, and recommend next steps using strong problem-solving skills.
- Communicate clearly and patiently to enhance teamwork and cohesiveness across product teams, employees, and in-field users.
- Interact broadly across customer levels, while recognizing that final decisions on development priorities and scope rest with product leadership.
Responsibilities
- Work closely with the Product Support Specialist on escalated issues, deciphering bugs, enhancements, and/or training needs.
- Report and follow up on system bugs, data issues, and process concerns related to Missionary Medical products.
- Support the product development cycle by gathering requirements and collaborating with both internal and external users to understand business needs.
- Respond to daily questions about system functionality and help identify gaps in documentation, training, and business processes.
- Analyze data from various systems to troubleshoot problems and influence process and development decisions.
- Assist with occasional tasks such as pulling data for committee decisions, writing development stories, providing end-user support, creating documentation and training, and contributing to product/project management.
Benefits
- Competitive pay
- Rich medical, vision and dental benefits with low premiums.
- One of the top health plans in Utah
- Rich retirement planning: including 401(k) company match, 8% EDRC Employer Discretionary Retirement Contribution (we just give you free money for retirement), life insurance, and full service Financial Planners onsite at no cost
- Generous paid leave plan that starts accruing your first day, your birthday off, additional sick leave and 12 paid holidays
- Award winning wellness program with health coaching, ability to earn 3 additional days off a year, fun activities and an onsite gym.
- Tuition reimbursement
- Career development through company sponsored programs and over 5000 on-demand online training courses.
- Hybrid work schedules available depending on position
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
251-500 employees
