Product and Project Analyst

Deseret Mutual Benefit Administrators • Salt Lake City, UT

1d • Hybrid

About The Position

DMBA (Deseret Mutual Benefit Administrators) is a non-profit organization that administers benefits for companies who are owned or affiliated with The Church of Jesus Christ of Latter-day Saints. We are seeking a Product and Project Analyst in our Missionary Medical Department to help our business leverage technology effectively. In this role, you will research bugs, identify training and development issues, propose solutions, and collaborate with the Product and Projects Team to address organizational needs.

Requirements

• Bachelor's degree, preferably in healthcare, business, or technology.
• At least 4 years of experience working in a business environment, preferably technology or healthcare.
• Technological proficiency, attention to detail, strong communication and decision-making skills.
• Familiarity with missionary culture and organizational structures; experience with The Church of Jesus Christ of Latter-day Saints' missionary programs.

Responsibilities

• Work closely with the Product Support Specialist on escalated issues, deciphering bugs, enhancements, and/or training needs.
• Report and follow up on system bugs, data issues, and process concerns related to Missionary Medical products.
• Support the product development cycle by gathering requirements and collaborating with both internal and external users to understand business needs.
• Respond to daily questions about system functionality and help identify gaps in documentation, training, and business processes.
• Analyze data from various systems to troubleshoot problems and influence process and development decisions.
• Assist with occasional tasks such as pulling data for committee decisions, writing development stories, providing end-user support, creating documentation and training, and contributing to product/project management.

Benefits

• Competitive pay
• Rich medical, vision and dental benefits with low premiums. One of the top health plans in Utah
• Rich retirement planning: including 401(k) company match, 8% EDRC Employer Discretionary Retirement Contribution (we just give you free money for retirement), life insurance, and full service Financial Planners onsite at no cost
• Generous paid leave plan that starts accruing your first day, your birthday off, additional sick leave and 12 paid holidays
• Award winning wellness program with health coaching, ability to earn 3 additional days off a year, fun activities and an onsite gym.
• Tuition reimbursement
• Career development through company sponsored programs and over 5000 on-demand online training courses.
• Hybrid work schedules available depending on position
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees