Product Analyst, Senior

Toyota North America•Plano, TX

About The Position

Overview Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us. An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time. This position is based in Plano, TX. Who We’re Looking For At TFS, we’re embarking on a technology transformation journey, creating next generation products and platforms. These products enable TFS to provide a best-in-class experience to our customers and partners and position us to rapidly scale to realize our vision of mobility for all by enabling freedom of movement for everyone. We are seeking a motivated and detail-oriented Senior Product Analyst to join our product team. The ideal candidate will collaborate closely with Product Managers and business stakeholders to elicit, analyze, and document product requirements that guide the technical development team. This role requires a strong understanding of agile methodologies, experience with Jira, and the ability to write clear, actionable user stories. Ideal candidates will: Be comfortable working in a collaborative, fast-paced environment and eager to learn from experienced product managers and developers. Have a proactive mindset with the ability to identify issues, ask the right questions, and propose solutions. Have a strong attention to detail in documenting requirements and managing multiple priorities.

Requirements

5+ years of experience in product management or related field.
Bachelor’s degree in Business, Computer Science, Information Systems, Engineering, or a related field.
Familiarity with Agile frameworks (Scrum, Kanban) and ceremonies.
Experience using Jira or similar project management tools for story writing and backlog management.
Basic understanding of software development lifecycle (SDLC) and technical concepts.
Strong analytical skills with the ability to interpret data and translate it into actionable insights.
Excellent verbal and written communication skills, with the ability to clearly articulate requirements and collaborate effectively across cross-functional teams.

Nice To Haves

Experience with wireframing or prototyping tools (e.g., Figma).
Basic knowledge of SQL or data querying.
Experience working in the financial and banking industry.
Experience managing programs on public cloud platforms such as AWS.

Responsibilities

Requirements Gathering & Documentation: Work with product managers, business stakeholders, and end-users to gather detailed product requirements.
Translate business needs into clear, concise, and actionable user stories and acceptance criteria.
Stakeholder Collaboration: Facilitate communication between business stakeholders and the technical team to ensure alignment on product goals, scope, and priorities.
Act as a liaison to clarify requirements and resolve ambiguities.
Agile Process Support: Participate actively in agile ceremonies such as sprint planning, daily stand-ups, backlog grooming, sprint reviews, and retrospectives.
Help maintain and prioritize the product backlog in collaboration with the Product Manager.
Jira Management: Create, update, and manage user stories, tasks, and bugs in Jira.
Ensure all tickets are well-defined, properly categorized, and linked to relevant epics or features.
Data Analysis & Reporting: Assist in analyzing product performance metrics and user feedback to identify trends, pain points, and opportunities for improvement.
Support data-driven decision-making by preparing reports and dashboards.
Quality Assurance Support: Collaborate with QA teams to ensure requirements are testable and support the validation of new features against acceptance criteria.

Benefits

A work environment built on teamwork, flexibility, and respect.
Professional growth and development programs to help advance your career, as well as tuition reimbursement.
Team Member Vehicle Purchase Discount.
Toyota Team Member Lease Vehicle Program (if applicable).
Comprehensive health care and wellness plans for your entire family.
Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute.
Paid holidays and paid time off.
Referral services related to prenatal services, adoption, childcare, schools, and more.
Tax advantaged accounts (Health Savings Account, Health Care FSA, Dependent Care FSA).

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