Product Administrator Manager, VP

NBKC BANKKansas City, MO
9dHybrid

About The Position

nbkc isn’t your average bank, and that’s exactly the point. We’ve reimagined what a bank can be: bold, modern, and powered by people who love what they do. We know our products are only as strong as the team behind them, and we’re looking for a Product Administration Manager who’s ready to make a big impact As our Product Administrator Manager, you’ll sit at the crossroads of product, operations, and technology. You’ll: Lead and mentor a small but mighty team of system administrators Own and optimize key platforms like nCino, Built, Precision Lender, DocuSign, and Zendesk Partner with leaders across Lending, Deposits, Product, and Tech to drive strategy and system improvements Turn business needs into technical solutions that make life easier for our teams and customers Use data and reporting to track performance, identify opportunities, and influence decisions Lead initiatives around new product launches, system enhancements, and process improvements

Requirements

  • 5-7 years of experience in commercial and consumer lending
  • 2+ years of CRM or core banking system experience (nCino highly preferred)
  • Technical fluency with strong analytical and problem-solving skills
  • Proven ability to lead, coach, and collaborate across departments
  • Excellent communication and stakeholder management skills

Nice To Haves

  • Experience with Finastra or other core banking platforms
  • Familiarity with reporting tools like Palantir, SQL, or Power BI
  • A knack for bringing new banking products to life

Responsibilities

  • Lead and mentor a small but mighty team of system administrators
  • Own and optimize key platforms like nCino, Built, Precision Lender, DocuSign, and Zendesk
  • Partner with leaders across Lending, Deposits, Product, and Tech to drive strategy and system improvements
  • Turn business needs into technical solutions that make life easier for our teams and customers
  • Use data and reporting to track performance, identify opportunities, and influence decisions
  • Lead initiatives around new product launches, system enhancements, and process improvements

Benefits

  • Hybrid flexibility with a modern @Flex work model (Kansas City HQ).
  • Multiple comprehensive health plans (HSA, FSA, PPO your choice!)
  • 4 weeks PTO + 12 paid holidays + your birthday off + 8 volunteer hours/year
  • 401k with immediate vesting and generous company match
  • Paid parental leave
  • Access to behavioral health advocates and an Employee Assistance Program (EAP)
  • Wellness perks, reimbursement programs, and on-site gym
  • Taking 4-week paid sabbaticals for your 10-, 18-, and 25-year anniversaries
  • Collaborative, growth-minded culture that celebrates innovation and ideas
  • Meaningful work building products that truly help customers achieve their financial goals
  • Opportunities to grow your career in one of the most transformative industries
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