Producer Licensing Supervisor

State of Idaho•Boise, ID

36d

About The Position

Idaho Department of Insurance Career Opportunity Applications will be accepted through 4:59 PM MST on the posting end date. The Idaho Department of Insurance (DOI) is seeking to fill its full-time Producer Licensing Supervisor position. We are looking for an individual who has a passion for protecting Idahoans, an eye for detail, excellent customer service skills, and a desire to lead a team! This leadership position manages four staff members in the Producer Licensing Section to ensure that licensing of agents and those conducting insurance business in the state runs smoothly. This includes overseeing the continuing education (CE) program of Idaho's producers and adjusters. We highly encourage individuals to apply quickly for this great opportunity at DOI! The mission of the Department of Insurance is to serve and protect Idahoans by equitably, effectively, and efficiently administering the Idaho Insurance Code and the International Fire Code. The Department of Insurance is in downtown Boise across the street from the state's Capitol Building. Boise consistently receives top accolades as one of the best places to live in the country! To learn more about the DOI and the important work we do, please visit the DOI website, connect with us on Facebook, X (Formerly Twitter), LinkedIn, and Instagram.

Requirements

Some Knowledge of program or project planning and implementation.
Experience developing and evaluating policies and procedures.
Utilizing problem solving strategies as a responsibility of the job
Compiling and analyzing information and/or data and writing reports and/or correspondence in a work setting
Supervising staff
Providing customer service
Collaborating with other business units, agencies, or organizations; technical writing and communication strategies
Interpreting and applying laws and regulation
Explaining technical program related policies and procedures
Reviewing documents for accuracy, completeness, and compliance

Nice To Haves

Insurance knowledge
Insurance agent experience

Responsibilities

Administer overall program for licensing and continuing education as it pertains to most insurance licensees
Develop and maintain policies, protocols, and procedures for program
Address complex questions regarding Idaho laws, rules, and administrative procedures as it pertains to licensing and the Continuing Education (CE) program
Ensure proprietary database for program use is maintained and enhanced as needed
Create legal referrals
Testify at hearings
Respond to requirements of federal, state, and legislative audits
Manage licensing and CE budgets
Represent agency on regulator panels, workgroups, national conferences, etc.
Recommend and participate in creating advisories, bulletins and announcements that clarify or provide update on licensing or CE related subject matter
Monitor exam vendor services, conduct annual exam review, update terms of service in agreement to ensure department and public needs are met and all security measures adhere to state or federal audit standards
Coordinate exam and fingerprinting services for licensing purposes
Supervise staff