Produce Assistant Manager

Good Food Holdings Companies • Santa Cruz, CA

14d

About The Position

New Leaf Community Markets opened its doors as a small cooperative in 1985 on the Westside of Santa Cruz. We learned early on, that the well-being of our guests, staff, and community starts with sustainable, locally-produced food. Farm-to-table all the way! We’ve partnered with open-minded producers who care as deeply about our people, the planet, and social justice as we do, from day one. Our mission is to be a purveyor of good – from offering the best local and natural foods to taking care of our staff, community, and environment. We love what we do, and we know that it’s our passionate staff who make it all possible. We’re committed to taking care of our people by leading the way with progressive employment practices. Every day, we work to create an atmosphere of openness, caring, trust, and fairness – a place where staff can thrive, and differences are celebrated. As a member of the New Leaf Community Markets team, you can count on an inclusive, friendly environment and a welcoming group of inspired individuals who love people, great food, and being a part of a community gathering place. Ingredients You’ll Bring to the Table: You love food and have the ability to create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests’ expectations. You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work. You embody the spirit of New Leaf Community Market's core values: Community, Integrity, Sustainability, Quality, and Respect; and you are driven by our mission to nourish and sustain our community by using business as a force for change. What’s on Your Plate: Summary Partner with the Produce Manager to manage department and staff, including financial stewardship, customer service, department conditions, merchandising, food safety, work safety, communication, hiring, training, and performance management. This is a management position, and I am responsible for providing leadership in line with company values and promoting a positive and progressive work environment in alignment with our company mission, vision, values, and policies.

Requirements

• Previous customer service, food service, retail, or grocery experience is required.
• Previous supervisory or management experience is required.
• Entry- to mid-level proficiency with MS Office.
• Skills to manage financial results, including labor, sales, and profit margin.
• Excellent written and verbal communication skills are required.
• Basic to intermediate math and computation skills are required.
• Reading, understanding, and following through on verbal and written instructions.
• Skills to exercise sound judgment at all times.
• Skills to resolve conflicts and analyze various situations to find a solution.
• You should have the ability to speak, read, and understand English.
• This position works at a Heavy level.
• Required frequently and continuously to be on feet with a mix of standing and walking throughout the shift.
• Sitting is seldom required.
• Up to occasionally, dependent on location, climbing stairs, step stools, and /or ladders are required.
• Continuously required to lift 1-10 pounds; push/pull 1-10 pounds; use arms, hands, and wrists; grasping/squeezing.
• Frequently required to: lift 11-20 pounds; twist; reach at/above shoulder; reach below shoulder.
• Occasionally required to carry 21-50 pounds; push/pull 21-40 pounds; bend/stoop; crouch/squat; reach/above the shoulder.

Nice To Haves

• Previous produce experience in a retail, farm, or distribution environment is preferred.
• Working knowledge of POS, inventory, or other retail-specific software is preferred.

Responsibilities

• Engages the customer in a friendly manner, shares product information, and assists in locating products throughout the store.
• Seeks opportunities to exceed customer expectations and enhance the customer experience.
• Demonstrates ability to manage own time and models a flexible work style.
• Shifts tasks as priorities and circumstances change based on the needs and conditions of the department.
• Represents company values.
• Works cooperatively and positively with fellow team members.
• Gives and receives feedback constructively, demonstrating the company's Speak Up culture.
• Promotes a collaborative team environment through recognition, leading by example, and working alongside staff.
• Demonstrates approachability and fosters open communication.
• Creates an environment where staff are invested and encouraged to contribute ideas.
• Demonstrates a proactive approach to resolving staff issues and conflicts.
• Conserves company resources.
• Works consistent with company mission, vision, values, and sustainability program.
• Adheres to work and food safety policies set forth by the company and all local, state, and federal regulatory agencies.
• Contributes to store cleanliness and maintains equipment.
• Inform store/department management of any problems.
• Observe all company rules and policies.
• Understands and complies with specific department or location guidelines, tasks, and responsibilities.
• Partner with the department manager to manage and provide oversight to all department areas.
• Assess, prioritize, and delegate tasks and production.
• Ensures consistency of department conditions.
• Ensures all department areas are stocked, rotated, and faced and adheres to merchandising standards and category schematics.
• Partner with the department manager to ensure satisfactory in-stock conditions in the department.
• Maintains appropriate inventory levels to achieve sales and margin goals.
• Orders ­­­­­­­­­­­­­­­­­­­­products according to anticipated sales and seasonal needs.
• Trains staff to write orders consistent with department goals and standards to ensure product availability.
• Partner with the department manager to plan weekly ads, events, and holidays using tools and reports.
• Builds displays and arranges department products to make attractive presentations, highlighting featured/unique/seasonal items.
• Maintains professional vendor relationships.
• Ensures customer special orders are accurately placed and delivered.
• Receives and unloads merchandise, checking quality, count, and condition.
• Communicates any issues to management and the merchandising team.
• Stocks and rotates products with attention to product quality and expiration dates.
• Maintains cleanliness, organization, and rotation of all areas, products, and supplies.
• Partners with department manager to plan, lead, and analyze monthly perishable inventory.
• Demonstrates a solid understanding of labor, sales, and margin goals and factors that influence them.
• Works with department manager to meet labor and margin goals and schedule department accordingly.
• Develops and executes a plan when results do not meet expectations.
• Coaches the department to maintain appropriate, accurate, organized inventory and backstock.
• Handles damaged and spoiled products according to company policy.
• Maintains a working knowledge of department equipment and can train staff and troubleshoot errors.
• Leverages resources and labor to maximize efficiency without compromising quality and service standards.
• Balances administrative tasks with presence on the floor.
• Performs other tasks and duties as assigned.

Benefits

• Amazing Benefits Package – Including comprehensive medical, dental, vision, and 401k at 26 hours a week.
• Great earning potential with the opportunity for growth within our family of brands
• Paid Parental Leave available
• Lifestyle Scheduling
• Public Transport Benefits
• Paid Community Service Hours
• 30% discount at all New Leaf Community Markets, Bristol Farms, and Lazy Acres Natural Market locations

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees