Procurement Product Specialist

TekSynap

2d•Hybrid

About The Position

The Procurement Product Specialist is responsible for supporting the analysis, design, development, testing, and implementation of procurement software solutions. This role serves as the bridge between procurement operations and technical development teams, ensuring systems and enhancements meet functional requirements, streamline workflows, and improve automation across the procurement lifecycle. We are seeking a Procurement Product Specialist to join our team supporting U.S. Patent and Trademark Office (USPTO). TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at www.TekSynap.com. Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.

Requirements

Experience in procurement operations or procurement system support.
Strong understanding of procurement processes and regulations.
Ability to analyze complex workflows and translate them into system requirements.
Experience with testing, requirements gathering, or product support.
Strong communication and collaboration skills.

Nice To Haves

Experience working with procurement or ERP systems (e.g., SAP, Oracle, Ariba, Coupa, Unison/PRISM).
Familiarity with Agile/Scrum methodologies.
Technical aptitude (e.g., ability to interpret system designs, data structures, APIs).

Responsibilities

Gather, analyze, and document functional and technical requirements related to procurement processes.
Evaluate current procurement workflows to identify gaps, inefficiencies, and opportunities for automation.
Collaborate with procurement stakeholders, business analysts, and developers to define product needs and priorities.
Translate procurement business requirements into clear product specifications and user stories.
Support the design of system features, workflows, interfaces, and integrations to optimize procurement operations.
Work closely with software development teams to ensure product features align with procurement policies and business rules.
Develop test cases and perform system, integration, and user acceptance testing for procurement-related features.
Validate that system enhancements meet business requirements and regulatory standards.
Identify and document defects, ensuring timely resolution.
Assist with the rollout, configuration, and deployment of procurement system updates and new features.
Provide end-user training, support, and guidance to ensure successful adoption of procurement tools.
Monitor system performance and gather feedback for future enhancements.
Apply procurement knowledge (e.g., requisitions, solicitations, contracting, vendor management, approvals) to guide product decisions.
Ensure system workflows promote compliance, transparency, and operational efficiency.
Act as a subject-matter expert on procurement best practices and business rules.