Procure to pay, Engagement & Governance Manager

Microsoft•Redmond, WA

About The Position

Are you passionate about being a part of a high performing global team that values collaboration, process excellence and innovation? Do you want to impact the Procure to Pay industry and the direction of Procure to Pay within Microsoft? At Microsoft, we believe that diversity enriches our performance and products, the communities where we live and work, and the lives of our employees. As our workforce evolves to reflect the growing diversity of our communities and the global marketplace, our efforts to understand, value, and incorporate differences become increasingly important. Come explore diversity at Microsoft. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. The Procure to Pay team within Microsoft are experts in compliant and accurate payments to Microsoft Suppliers and Partners. We leverage digital technologies and data-driven insights to streamline payment processes and influence business decisions. We are: People Focused – The needs, well-being, and growth of the team is a priority. Tomorrow-minded – We focus on innovation and scalability to drive business outcomes. Data Driven – Decisions and actions are based on data insights. Customer Obsessed – Our customer is at the center of all business decisions and actions. Curious – Passionate for learning and open to taking risks & failing fast. As a P2P Engagement Manager, you will have deep understanding of the end-to-end Procure-to-Pay operations, ensuring alignment with business requirements and driving process efficiency. Acting as the liaison between procurement, finance, and IT, you will manage requisitioning, purchase orders, invoicing, and supplier collaboration. Your role includes influencing system enhancements, optimizing workflows, and providing guidance and training to stakeholders on P2P best practices.

Requirements

Bachelor's Degree in Business, Operations, Finance, or related field AND 2+ years experience in program management, process management, or process improvement OR equivalent experience.

Nice To Haves

3+ years of relevant work experience in Operations, preferably in a global Procure to Pay environment in a large organization with previous Ariba experience.
Process excellence experience in Shared Service Center/Outsourcing environment a large plus
Solid strategic and tactical business skills
Must be comfortable working with ambiguity and adept at using data to influence business decision making
A demonstrated ability to communicate clearly and effectively with all levels within an organization
Proven ability to establish trust quickly and create win-win situations
Experience working with Microsoft Office, with advanced Excel Skills preferred. Solid knowledge of PowerPoint and the ability to prepare and deliver leadership presentations
Bachelor’s Degree in Business Management, Finance or other related disciplines preferred
Ability to travel, both domestic and international
Project management experience and demonstrated ability to implement change

Responsibilities

Contributes to or leads a portfolio of projects including the project plan, timelines, milestones, financial management, performance metrics, and/or resource needs for complex programs. Communicates the program status and risk to relevant stakeholders and holds them accountable for following the established schedule, risk mitigation plans, and processes.
Demonstrates an understanding of mapping or how systems work and impact one another. Works with and leverages other teams (e.g., Supply Chain, Engineering, Sales) to ensure program processes are rigorous and executed efficiently. Develops processes around scope and scheduled changes for programs and communicates them to stakeholders.
Monitor adherence to procurement policies and compliance requirements within P2P workflows.
Own and maintain Detailed Process Documents (DTPs) for all Ariba related P2P processes, ensuring timely updates to reflect system changes, compliance requirements, and best practices.
Implement controls to prevent errors and ensure audit readiness.
Oversee day-to-day operations of Business Process Outsourcing (BPO) partners, ensuring SLAs/KPIs are met.
Analyze current P2P processes to identify inefficiencies and implement automation or simplification opportunities.
Ensure integration between P2P systems and ERP systems (e.g., SAP) is functioning correctly.
Demonstrates an understanding of mapping or how systems work and impact one another. Works with and leverages other teams (e.g., Supply Chain, Engineering, Sales) to ensure program processes are rigorous and executed efficiently. Develops processes around scope and scheduled changes for programs, and communicates it to stakeholders.
Works with cross-functional (e.g., organizational, product, business) stakeholders (e.g., Engineering) to design compliant complex programs from initiation to delivery, with minimal coaching. Produces collateral (e.g., proposals, strategy walking deck, internal and external pitch content) to incorporate stakeholder needs and ensure the business objectives are met.
Collaborate with procurement, finance, and suppliers to resolve issues related to requisitions, purchase orders, and invoices.
Act as a subject matter expert for troubleshooting and process optimization.
Collects and evaluates success criteria and performance metrics (e.g., Objectives and Key Results [OKRs] and Key Performance Indicators [KPIs]Continuous Improvement
Provide actionable insights to leadership for cost savings and efficiency.