Full-Time Processing Supervisor

Salvation Army USA•South Lyon, MI

41d•$13 - $18•Onsite

About The Position

Join our team in "Doing the Most Good" as a Store Processing Supervisor. In this key operational role, you'll oversee the production process and personnel with a focus on meeting established production and sales goals. You'll ensure quality control, maintain efficient workflows, and contribute to creating an excellent shopping experience for our customers. The Salvation Army is an international movement and part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

Requirements

High School Diploma or currently pursuing
Experience following and giving direction
Strong English communication skills
Basic computer proficiency including payroll systems
Ability to pass pre-employment drug test and background check
Basic math skills
Regular standing, walking, and manual dexterity
Ability to lift/move up to 50 pounds regularly
Occasional lifting up to 100 pounds
Capability to climb, balance, stoop, kneel, or crouch as needed
Clear vision (close and distance) with ability to adjust focus
Flexibility to work weekends and evening hours
Available for occasional travel to various locations for work or training

Nice To Haves

Retail sales production and/or thrift store experience

Responsibilities

Direct and ensure completion of daily tasks for production team members, including workspace maintenance
Train new team members on production expectations and processes
Perform quality control inspections to ensure only the best products reach the sales floor
Track and report production metrics at scheduled intervals
Implement strategies to meet product acquisition, production, and sales goals
Manage product rotation and inventory control processes
Maintain organized workspaces and prepare for next-day production
Support store maintenance and safety protocols
Place and coordinate supply orders for processing needs
Implement product control procedures to prevent shrinkage
Monitor and control property, utility, and supply usage
Seek ways to improve donor and shopper experiences
Support management in fostering positive understanding of policies and procedures
Communicate effectively with store management regarding operations
Direct complaints and concerns appropriately to management