Processing & Office Coordinator

Accel Entertainment • Sioux City, IA

1d • $19

About The Position

The Processing Technician & Office Coordinator is responsible for supporting currency processing operations while also providing administrative and office coordination support. This hybrid role ensures accurate processing of currency collections, vault accountability, and ledger balancing, while assisting with reporting, administrative coordination, customer communication, and office support functions.

Requirements

• Minimum of 21 years of age
• Minimum of 2 years of cash handling experience in environments such as banking, gaming, retail, or other high-volume cash operations
• Minimum of 2 years of office coordination, administrative, or operational support experience
• Proficient in Microsoft Office, including Excel, Word, and Outlook, with the ability to prepare reports and maintain spreadsheets
• Experience performing data entry, tracking information, and maintaining accurate records
• Strong written and verbal communication skills with the ability to interact professionally with internal teams and external partners
• Strong organizational, problem-solving, and analytical skills with the ability to manage multiple priorities and workflow
• Ability to understand and follow written and verbal instructions
• Ability to work independently and collaboratively in a team environment
• Strong attention to detail and accuracy in both financial and administrative tasks
• Ability to adapt to changing priorities and business needs in a fast-paced environment
• Frequently required to stand, sit, walk, talk, and hear
• Analyze financial data and calculate figures and amounts
• Continually required to utilize hand and finger dexterity, including use of a keyboard
• Continually required to climb, balance, bend, stoop, kneel, or crawl
• Continually required to lift/push weights up to 40 pounds
• Noise level in the work environment is usually moderate

Nice To Haves

• Experience working with CRM and operational systems such as Salesforce, Mercury, or similar platforms

Responsibilities

• Prepare and process lockbox cash receipts
• Process and verify currency counts while maintaining accurate inventory levels
• Perform vault accountability and currency ledger balancing
• Count, separate, pack, and unpack currency accurately and efficiently
• Strap/unstrap and seal/unseal currency bags in accordance with procedures
• Enter cash receipt data, including proper coding and documentation
• Research and resolve unidentified cash receipts
• Perform daily and monthly bank and cash reconciliations
• Assist with weekly cash forecasting
• Maintain accurate records and ensure compliance with internal controls and procedures
• Assist with additional processing duties and operational projects as assigned
• Prepare and maintain operational reports and spreadsheets
• Assist with data tracking and reporting using systems such as Mercury and Salesforce
• Provide administrative support including data entry, document management, and record maintenance
• Answer incoming phone calls and route inquiries appropriately
• Assist with intake and coordination of incoming leads and internal requests
• Support general office operations to ensure efficient daily workflow
• Communicate with internal teams, field personnel, and external partners as needed
• Assist leadership with administrative tasks, reporting, and coordination projects

Benefits

• Voluntary full-time employment benefits include medical, dental, and vision; life, AD&D, critical illness, and hospital insurance; short and long-term disability; identity/legal protection; as well as access to FSA and HSA accounts.
• Full and part-time employees are eligible to contribute to traditional and/or Roth 401(k) plans.
• Our Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed