Processing Clerk

Hendricks County Government•Danville, IN

21h•Onsite

About The Position

Process and collect case fees, assess and collect copy fees, process marriage applications, license and fees, file mark all paperwork filed in office, assist public and other office personnel at the counter. Maintain and update paperwork in self-help area. Initiate New case filings in Protective Order registry, Guardianship registry, Odyssey File and Serve and Odyssey (for paper filings).

Requirements

Basic computer and math skills
Ability to effectively and tactfully deal with other people
Ability to maintain confidentiality
Good organizational skills
Ability to communicate well, both verbally and in writing
Basic knowledge of general office practices, such as filing, record keeping, phone etiquette, etc.
Attention to detail
Must be able to work in a high stress level environment
High school diploma or GED
Good Customer Service skills a must

Responsibilities

Maintain and updates paperwork in self help office.
Process new case filings in E-Filing system.
E-File system process summons (places stamp, seal and date) return all filings back to filer for service.
Print documents and create file and label if required
Enter all new paper case filings in computer, scan and label file (those that we still create) and sends to the court.
Access and collect proper filing fee in computer system.
Enter credit/debit card payments through GovPay daily.
Process Protective order paperwork scan into court case management system, enter all information from paperwork into computer system, push electronic case file into courts daily queue, label file and take Petitioner and court file to court.
Review all filings, make sure filings are complete
Maintain Protective Oder Desk Book
Maintain Court Rotation Board for Criminal and XP cases
Must keep updated on Local, State, Federal law changes and forms. (that pertain to duties)
Process Marriage License, Applications and fee.
Prepares Protective Order packets in advance.
Prepares Marriage License packets in advance.
Must know type of cases each Court accepts and doesn’t accept.
Must know which Court that is doing Protective Orders, Video Court and Bond Out Court each week.
While reviewing all documents and/or systems ensure they are compliant with Administrative Rule 9.
Communicate with filer any issues that may arise. (incorrect fee, non-compliant with Admin Rule 9)
Ensure correct event code is used if not correct it if case is E-Filed. Notify on cases according to Trial Rules
Must know what case type by reading Complaint or Petition.
Must know the difference between legal advice and procedure advice.
Balance your cash drawer daily and maintain cash drawer key
Hand write receipts after drawer is balanced.
Enter hand written receipts in computer from day before on proper case number and under proper account.
Manage 2 computers (at desk and counter).
Process data in 6 different computer software programs
Assists Judge’s, Court staff, Attorney’s, Attorneys’ secretary and general public.
Assist others in the department as time allows.
Performs other duties as assigned.
Assists answering phones if needed
Assists making copies of forms if needed