Processing Assistant IV
About The Position
This position serves as Processing Assistant IV for the Vocational Rehabilitation program in the Rocky Mount VR/IL Office. This position assists Rehabilitation Counselors in service provision in Halifax and Northampton Counties. This position serves eligible individuals with disabilities achieve their goals for employment. Job responsibilities include the following: • Proven ability to communicate effectively in verbal and written form with consumers, employers and general public; the position may serve as primary receptionist • Documented ability involving intake of clients/consumers and assisting client/consumer in completion of paperwork • Interviewing consumers and gathering diagnostic data to assist counselors in determining eligibility • The incumbent is expected to process and record invoices, follow-up with vendors, prepare routine and ad hoc reports, reconcile voucher registers, and other related activities in accordance with internal processes and procedures. • Assess and record office inventory. Compile order for office supplies and needs. Process mail regularly, opens, date stamps, disseminates and manages incoming mail. • Effectively completing all related administrative tasks; Operation of computer, printer, copy machine, calculator and telephone are all essential for the performance of this position • Work with management/LOA in providing support to special projects (i.e. inventory, purging files, etc.) • Proven ability to work with a variety of professionals such as: counselors, doctors/medical and mental health professionals, as well as employers
Requirements
- High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.
Nice To Haves
- Knowledge or experience working with a team.
- Demonstrated experience performing routine office support functions.
- Demonstrated experience working with the public
Responsibilities
- Communicate effectively in verbal and written form with consumers, employers and general public; the position may serve as primary receptionist
- Intake of clients/consumers and assisting client/consumer in completion of paperwork
- Interviewing consumers and gathering diagnostic data to assist counselors in determining eligibility
- Process and record invoices, follow-up with vendors, prepare routine and ad hoc reports, reconcile voucher registers, and other related activities in accordance with internal processes and procedures.
- Assess and record office inventory. Compile order for office supplies and needs. Process mail regularly, opens, date stamps, disseminates and manages incoming mail.
- Effectively completing all related administrative tasks; Operation of computer, printer, copy machine, calculator and telephone are all essential for the performance of this position
- Work with management/LOA in providing support to special projects (i.e. inventory, purging files, etc.)
- Work with a variety of professionals such as: counselors, doctors/medical and mental health professionals, as well as employers
Benefits
- Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
- Employees also receive paid vacation, sick, and community service leave.
- In addition, paid parental leave is available to eligible employees.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
