Processing Assistant IV

State of North Carolina • New Hanover Township, PA

2d • $39,244 - $68,679

About The Position

This position is located in the Wilmington Unit in New Hanover County. The selected candidate will serve as receptionist by assisting with the coverage of our front office and answering a multi-line telephone system. The assistant will also provide casework support and clerical services for counselors in the Wilmington Unit Office. Job Duties include: - Daily contact with the public/consumers - Answering the phone - Completing initial applications - Scheduling services such as evaluations, treatment appointments and referrals to other services - Processing invoices for payment - Gathering/compiling data - Entering/updating information in the database system - Assisting with job placement and follow-up - Assisting in monitoring case service budget for counselors - Other duties as deemed necessary to assure successful operation of the office and rehabilitation program.

Requirements

• High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; OR Equivalent combination of education and experience.

Nice To Haves

• Knowledge or experience working with a team.
• Demonstrated experience performing routine office support functions.
• Demonstrated experience working with the public.

Responsibilities

• Daily contact with the public/consumers
• Answering the phone
• Completing initial applications
• Scheduling services such as evaluations, treatment appointments and referrals to other services
• Processing invoices for payment
• Gathering/compiling data
• Entering/updating information in the database system
• Assisting with job placement and follow-up
• Assisting in monitoring case service budget for counselors
• Other duties as deemed necessary to assure successful operation of the office and rehabilitation program.

Benefits

• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees