Process Transformation Senior Analyst

MFS Investment Management • Boston, MA

17h • Hybrid

About The Position

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures. THE ROLE The Operations Process Transformation Consultant team work across MFS global operations groups to inspire, identify, and define new paths for future state operations. The team addresses strategic challenges and opportunities with thoughtful, rigorous, and provocative points of view by attracting diverse top talent and developing them into future leaders. As a part of the team, you will gain exposure to a wide variety of strategic business challenges – preparing you for increasing leadership roles and advancing your career. Additionally, the individual participates in department wide projects, performing support functions on behalf of the team. This role is expected to provide supportive partnership across the department to execute on solutions, decrease operational risk and promote long-term efficiency, as well as to provide informal guidance to individuals in the analyst role.

Requirements

• Bachelor’s degree with 2-5 years of work experience; prior management consulting, strategy, financial services or similar experience preferred
• Analytically minded with strong written and verbal communication skills
• Strong research and analytical skills, including the ability to synthesize findings and develop practical, concrete recommendations
• Excellent stakeholder management, influencing, and change management skills.
• Hands-on experience in business process reengineering and system integrations.

Nice To Haves

• Certification in Lean Six Sigma, Lean or other process improvement methodologies preferred but not required.

Responsibilities

• Performs tasks varying in complexity according to guidance, in support of the group’s business operations.
• Works with the Senior Manager (or team lead) to deliver actionable insights to support business objectives.
• Builds strong working relationships by combining strong organizational skills with a growing business understanding to ensure deliverables are executed on time.
• This role liaises with other functional groups in the department relative to their participation in the lifecycle of a project or initiative.
• Partners with core functional teams to learn about the status of existing projects and details about new projects.
• Is expected to review current and future timelines and job statuses with the heads of department and the individuals working on the jobs.
• Helps to efficiently scope, resource, and track deliverables through project lifecycles.
• Participates in developing and enhancing operational processes and mitigating risks by providing feedback to management or team lead on existing operations.
• Contribute to status meetings, update status reports, deploy meeting notes with clear, actionable next steps.
• Assumes additional responsibilities as requested.

Benefits

• MFS contributes an amount equal to 15% of your base salary to your retirement account that is separate from the company -sponsored 401(k)
• Education Assistance: MFS contributes $100 monthly up to $10,000 lifetime maximum directly to loan provider
• Education Assistance: Tuition reimbursement up to $8,000 annually
• Education Assistance: Access to discounted tutors and college coaches
• Generous time off and fully paid leaves including 20-weeks for maternity, 12-weeks for parental and caregiver leaves
• Choice of medical and dental plans and an and an employer contribution into the Health Savings Account
• Tax deferred commuter benefits & flexible spending accounts (medical & dependent care)
• Wellness Programs: Robust wellness webinars, employee assistance program with a focus on mental health, subsidized fitness benefit via Wellhub (formerly Gympass), where you can workout at gyms, studios and boutique fitness locations near you, join virtual personal training sessions and access a wide variety of well-being apps

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees