About The Position

Primary responsibility of a Process Improvement Engineer is to make significant changes in clinical, operational or transformational processes with a strategic or operational focus for Sentara Health Plans. Manages multiple projects for multiple Sentara leaders simultaneously and be able to prioritize to meet tight timelines. Responsible for all aspects of the change process to include financial, operational, and human resource perspectives and to facilitate radical changes in technology, processes and people. Helps the organization maintain cost discipline/reduce costs, with secondary goals of helping operational leaders solve problems and/or design processes that are efficient and effective and improve costs, quality, safety or revenue. Helps the organization operational leaders solve problems and/or design processes that are efficient and effective and improve costs, quality, safety or revenue. Sentara Health Plans provides health plan coverage to close to one million members in Virginia. We offer a full suite of commercial products including employee-owned and employer-sponsored plans, as well as Individual & Family Health Plans, Employee Assistance Programs and plans serving Medicare and Medicaid enrollees. Our quality provider network features a robust provider network, including specialists, primary care physicians and hospitals. We offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services—all to help our members improve their health. Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

Requirements

  • Bachelor's degree OR 5 years of related experience in lieu of education REQUIRED
  • Min 3 years of experience in Healthcare Management OR Process Improvement REQUIRED

Nice To Haves

  • Lean and/or Lean Six Sigma certification preferred.
  • Healthcare or Health Plan experience preferred.

Responsibilities

  • Make significant changes in clinical, operational or transformational processes with a strategic or operational focus for Sentara Health Plans.
  • Manages multiple projects for multiple Sentara leaders simultaneously and be able to prioritize to meet tight timelines.
  • Responsible for all aspects of the change process to include financial, operational, and human resource perspectives and to facilitate radical changes in technology, processes and people.
  • Helps the organization maintain cost discipline/reduce costs, with secondary goals of helping operational leaders solve problems and/or design processes that are efficient and effective and improve costs, quality, safety or revenue.
  • Helps the organization operational leaders solve problems and/or design processes that are efficient and effective and improve costs, quality, safety or revenue.

Benefits

  • Medical, Dental, Vision plans
  • Adoption, Fertility and Surrogacy Reimbursement up to $10,000
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Emergency Backup Care
  • Long-Term, Short-Term Disability, and Critical Illness plans
  • Life Insurance
  • 401k/403B with Employer Match
  • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
  • Student Debt Pay Down – $10,000
  • Reimbursement for certifications and free access to complete CEUs and professional development
  • Pet Insurance
  • Legal Resources Plan
  • Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
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