Process Improvement Analyst

U.S. Bank•Cincinnati, OH

3d•$86,360 - $101,600•Hybrid

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Join our Business Enablement team supporting Transaction Processing & Shared Services (TPSS) within Operations. As a Process Improvement Analyst, you will analyze and measure the effectiveness of existing business processes and develop sustainable, repeatable, and quantifiable improvements to meet business growth, quality, and scalability goals. This individual will have the opportunity to make complex operations simpler and faster, influence change, and deliver data-driven improvements that impact Operations.

Requirements

Bachelor's degree, or equivalent work experience
Four to six years of related experience

Nice To Haves

Knowledge of Lean, Kaizen, or Six Sigma methodologies.
Technical skills with Power BI and Jira preferred
Excellent communication, facilitation, and presentation skills to executive management levels.
Ability to manage multiple priorities and drive projects to completion
Strong critical thinking and problem-solving skills; ability to navigate ambiguity and propose actionable solutions.

Responsibilities

Engage with other departments to better understand business requirements and collaborate on solutions.
Research best business practices within and outside the department to establish benchmark data.
Manage project timelines, deliverables, and dependencies; track progress and risks using tools like Jira.
Gather, analyze, and interpret quantitative and qualitative data to support process improvement decisions.
Establish and create dashboards (Power BI), reports, and presentations that summarize insights and improvement progress.
Present findings and updates confidently up to senior leaders
Conduct end-to-end process reviews to identify inefficiencies, bottlenecks, and improvement opportunities.
Build strong cross‑functional relationships to influence adoption of process changes.

Benefits

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements).