Process Expert I

Elevance Health • Brainerd, MN

5d • $29 - $43 • Hybrid

About The Position

Assists in identifying and researching workflow problems and system irregularities. This role would primarily serve as a partner to local account manager for information technology initiatives.

Requirements

• Requires a BA/BS and minimum of 3 years related experience (business analysis, process improvement, project coordination), experience in high-volume managed care operations (claims, customer service, enrollment and billing); or any combination of education and experience, which would provide an equivalent background.

Nice To Haves

• Healthcare experience preferred
• Strong Microsoft excel experience is a must
• SQL experience preferred
• Tableau experience preferred
• Data analysis experience strongly preferred

Responsibilities

• Monitors local enrollment reports/files to populate dashboards and run reports
• Running Ad-hoc reports for the department as needed
• Responsible for data sharing with local partners for quality functions
• Receives guidance and mentoring from more experienced process experts
• Researches operations workflow problems and system irregularities; assists with the development and testing of process improvement solutions for new systems, new accounts and other operational improvements; assists with the development and leading of project plans and communicating project status

Benefits

• a comprehensive benefits package
• incentive and recognition programs
• equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)
• medical, dental, vision, short and long term disability benefits
• 401(k) +match
• stock purchase plan
• life insurance
• wellness programs and financial education resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees