Process Design Consultant

Bank of America • Washington, DC

12d • Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Join the Process Quality (PQ) team as a Process Design Consultant in cybersecurity technology. This role focuses on strategic process design, leadership, and cross-functional influence to ensure enterprise-wide process optimization. As a senior advisor and change agent, this role will lead large-scale process improvement efforts that will reduce risk, gain efficiency, and drive impactful changes across the organization. Primary Responsibilities Align processes with business strategy and regulatory/compliance requirements. Influence strategic direction, organizational design, and cost savings. Lead improvement efforts to deliver operational efficiencies and productivity gains. Plan and facilitate process improvement workshops or transformation efforts. Drive opportunity identification and recommend major improvement areas. Customize Lean Six Sigma tools/techniques for the bank. Embody the PQ team’s vision to safeguard and strengthen the bank’s strategic advantage by systematizing a culture of continuous improvement. Infuse quality industry best practices and practical application into day-to-day business. Deliver targeted process improvements to improve user experience and streamline technology delivery.

Requirements

• 8 years of professional experience in Process Design
• Passion for continuous improvement, problem solving, and teaching.
• Expertise in large-scale change management implementation.
• Strategic leadership skills, influential and mentorship abilities.
• Data and analytics proficiency.
• Strong communication, relationship building and collaboration skills.
• Excellent adaptability, creative thinking, and resourcefulness.
• Ability to methodically bring structure to ambiguous environments.
• Advanced Lean Six Sigma certification (Black Belt/Master Black Belt preferred).
• Strong understanding of cybersecurity principles and information security.

Responsibilities

• Align processes with business strategy and regulatory/compliance requirements.
• Influence strategic direction, organizational design, and cost savings.
• Lead improvement efforts to deliver operational efficiencies and productivity gains.
• Plan and facilitate process improvement workshops or transformation efforts.
• Drive opportunity identification and recommend major improvement areas.
• Customize Lean Six Sigma tools/techniques for the bank.
• Embody the PQ team’s vision to safeguard and strengthen the bank’s strategic advantage by systematizing a culture of continuous improvement.
• Infuse quality industry best practices and practical application into day-to-day business.
• Deliver targeted process improvements to improve user experience and streamline technology delivery.

Benefits

• This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
• This role is currently benefits eligible.
• We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed