Process Design Consultant II

Bank of America•Phoenix, AZ

3d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for analyzing processes, documenting business case opportunities, and implementing process improvement/transformation initiatives in support of Operational Excellence objectives. Key responsibilities include executing on change initiatives which may result in breakthrough cost efficiencies, quality, productivity, and risk mitigation. Job expectations include working with business leaders and subject matter experts, ensuring collaboration and transparency across integrated business and technology teams, and driving execution of solutions within the budget and timeline. This role is responsible for analyzing processes, documenting business case opportunities, and implementing process improvement/transformation initiatives in support of Operational Excellence objectives. Key duties include executing on change initiatives which may result in breakthrough cost efficiencies, quality, productivity, and risk mitigation. Expectations include working with business leaders and subject matter experts, ensuring collaboration and transparency across integrated business and technology teams, and driving execution of solutions within the budget and timeline.

Requirements

Business Process Analysis
Continuous Improvement
Critical Thinking
Decision Making
Process Design
Process Simplification
Program Management
Scenario Planning and Analysis
Strategic Thinking
Change Management
Conflict Management
Process Performance Measurement
Change Management
Continuous Improvement
Process Design
Process Simplification
Reporting
Business Process Analysis
Critical Thinking
Process Performance Measurement
Program Management
Strategic Thinking
Conflict Management
Decision Making
Process Effectiveness
Scenario Planning and Analysis

Responsibilities

Implements moderately complex solutions to address issues and risks, optimize efficiency, reduce variability, and improve controls, quality, and sustainability
Works directly with Line of Business partners to gather information needed to identify and implement solutions that resolve critical business challenges and opportunities
Establishes and implements a model for continuous process improvement by applying process engineering best practices and delivering reusable technology solutions
Leverages analytics and critical thinking to solve complex business problems and translate issues into structured design oriented solutions with clearly defined business case benefits
Implements moderately complex solutions to address issues and risks, optimize efficiency, reduce variability, and improve controls, quality, and sustainability
Works directly with Line of Business partners to gather information needed to identify and implement solutions that resolve critical business challenges and opportunities
Establishes and implements a model for continuous process improvement by applying process engineering best practices and delivering reusable technology solutions
Leverages analytics and critical thinking to solve complex business problems and translate issues into structured design oriented solutions with clearly defined business case benefits
Leads the development of enterprise change management deliverables for material projects including project charters, Suppliers, Inputs, Outputs, and Customers (SIPOC), Responsible, Accountable, Consulted, and Informed (RACI) process maps, risk assessments, control plans, and related artifacts

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