Procedure Scheduler (FDH Chestnut)

Sante Health•Fresno, CA

23h•Onsite

About The Position

Sante Health System is seeking a full-time Procedure Scheduler to join their team at Fresno Digestive Health - Chestnut in the Fresno, CA area. This role is crucial for coordinating and scheduling patient procedure appointments efficiently and maintaining provider schedules across all facilities. Sante Health System, whose name means 'health' in French, is a Management Services Organization (MSO) that supports multiple clients. It is one of Central California's largest healthcare claims and billing management companies, coordinating with physicians, health plans, hospitals, and ancillary providers to enhance patient care within a managed care environment. With over 30 years of community service, Sante Health System attributes its success to its dedicated team. The company fosters a work culture that values talented, driven, dedicated, innovative, and service-driven professionals.

Requirements

High school diploma/GED equivalent required
Minimum of three years of medical front office experience
Knowledge of medical terminology
Computer experience, preferably Medical Manager software
Exceptional people and communication skills
Highly skilled in multi-tasking in a fast paced environment
A commitment to achieving a high level of accuracy and attention to detail
A no-task-too-small approach to the work

Nice To Haves

NextGen and Epic knowledge

Responsibilities

Book, coordinate and reschedule patients' consultations and procedure appointments.
Relay necessary messages to staff.
Greet patients in a prompt, pleasant and helpful manner.
Verify necessary information including insurance coverage.
Print and register daily referrals from fax queue and epic.
Sorts and stores all patient files.
Patient check out when provider in office including the follow up appointment.
Assists in care and maintenance of department equipment and supplies.
Schedule consults and mail out packets (if no assistant provided, based on the volume of the provider).
Screenings and recalls to be reviewed and scheduled on a weekly basis.
Maintain and update current information on physician's procedure schedules.
Function as office liaison to hospitals on behalf of the patients, including coordination of admitting arrangements and any hospital tests or equipment needed.
Answer telephone, screen calls, take messages and provide information.
Answer questions regarding patient surgical appointments and testing.
Communicate questions or concerns for prompt resolution.
Update patient chart with any applicable information as necessary.
Assist other office personnel in the performance of their duties as assigned and as workload permits.
Function as relief for other personnel in office as appropriate and to facilitate coworker's taking time out of the office.
Work in a cooperative and professional manner with physician and coworkers.
Attend required meetings and participates in committees as requested.
Enhance professional growth and development through in-service meetings and education programs.
Maintain patient confidentiality.
Follow any other job-related instructions and to perform any other job-related duties as requested.