Procedure Scheduler (FDH Chestnut)

Sante Health•Fresno, CA

1d•Onsite

About The Position

Sante Health System is looking for a full time Procedure Scheduler to join our team at one of our medical office teams, Fresno Digestive Health - Chestnut in the Fresno, CA area. This position is responsible for coordinating and scheduling procedure appointments for patients in an efficient and timely manner, as well as maintaining and filing provider schedules for all facilities. Sante Health System is a Management Services Organization that serves multiple clients. "Sante" is the French word for health, symbolizing a commitment to good health, progressive care, and leadership in the community. Sante is one of the largest healthcare claims and billing management companies in Central California, coordinating with physicians, health plans, hospitals, and ancillary providers to benefit patients in a managed care environment. Sante Health System provides numerous client services such as billing, claims processing, contracting, credentialing, finance, human resources, information services, marketing/communications, physician services, practice management, provider relations, quality improvement, and utilization management. With over 30 years of service, Sante values its team of talented, driven, dedicated, innovative, and service-driven professionals, fostering a work culture that feels like a big family.

Requirements

High school diploma/GED equivalent required
Minimum of three years of medical front office experience
Knowledge of medical terminology and computer experience, preferably Medical Manager software
Exceptional people and communication skills
Highly skilled in multi-tasking in a fast paced environment
A commitment to achieving a high level of accuracy and attention to detail
A no-task-too-small approach to the work

Nice To Haves

NextGen and Epic knowledge

Responsibilities

Book, coordinate and reschedule patients' consultations and procedure appointments. Relay necessary messages to staff.
Greet patients in a prompt, pleasant and helpful manner. Verify necessary information including insurance coverage.
Print and register daily referrals from fax queue and epic. Sorts and stores all patient files.
Patient check out when provider in office including the follow up appointment. Assists in care and maintenance of department equipment and supplies.
Schedule consults and mail out packets (if no assistant provided, based on the volume of the provider)
Screenings and recalls to be reviewed and scheduled on a weekly basis.
Maintain and update current information on physician's procedure schedules.
Function as office liaison to hospitals on behalf of the patients, including coordination of admitting arrangements and any hospital tests or equipment needed.
Answer telephone, screen calls, take messages and provide information.
Answer questions regarding patient surgical appointments and testing
Communicate questions or concerns for prompt resolution.
Update patient chart with any applicable information as necessary
Assist other office personnel in the performance of their duties as assigned and as workload permits.
Function as relief for other personnel in office as appropriate and to facilitate coworker's taking time out of the office.
Work in a cooperative and professional manner with physician and coworkers.
Attend required meetings and participates in committees as requested.
Enhance professional growth and development through in-service meetings and education programs.
Maintain patient confidentiality.
Follow any other job-related instructions and to perform any other job-related duties as requested.