Pro Shop Manager

American Golf Corporation • Fullerton, CA

14d

About The Position

American Golf is a trusted leader in golf hospitality, known for elevating the game and the communities around it. We bring deep expertise in golf operations and club culture, paired with a genuine commitment to creating welcoming, memorable experiences for every guest and member. Our teams take pride in course care, exceptional service, and thoughtful environments that invite people to play, connect, and feel at home. We believe golf is more than a sport, it’s a place where relationships grow, traditions thrive, and everyone is part of the community. Job Purpose The Pro Shop Manager leads all golf shop operations. This includes sales, guest service, staff supervision, and support for daily course activities. The role also ensures company rules and standards are followed across the facility.

Requirements

• 1–2 years in customer service, ideally golf, hospitality, or entertainment
• Ability to work a flexible schedule
• Strong communication and interpersonal skills
• Comfortable handling cash and card transactions
• Ability to work independently and in a fast-paced setting
• Knowledge of golf operations is a plus
• High school diploma or GED required

Nice To Haves

• Knowledge of golf operations is a plus

Responsibilities

• Greet and check in members and guests
• Sell merchandise and process payments
• Manage reservations for tee times and services
• Maintain inventory and keep the shop clean and organized
• Train, schedule, and lead pro shop, range, and cart staff
• Handle guest concerns and help resolve service issues
• Follow company rules for cash handling and closing duties
• Support the General Manager and lead the team when they are away
• Assist with staff meetings and communication
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees