PRN Crisis Hotline Counselor
About The Position
Youth Villages has been a national leader in the adoption and implementation of research-based treatment philosophies in the field of children's mental and behavioral health. Our commitment to helping troubled children and their families find success spans 30+ years and includes a comprehensive array of programs and services. If you are looking for a positive career move where you are meeting the challenges of life and striving to make a positive difference, then Youth Villages is the place for you. We are looking for people with a strong sense of purpose and focus to continually build confidence in yourself and our organization. Our Specialized Crisis Services program serves children and adolescents under the age of 18 who are experiencing a crisis- suicidal, homicidal, physical aggression, or psychosis. The program specializes in working with the client, family, and other systemic key participants to assess the risks versus the protective factors to keep the client and others safe. Specialized Crisis Services strives to use the least restrictive environment. The Youth Villages' SCS Program uses a systematic treatment model where interventions are parent focused bringing change through the family, school, community, and peer groups; training staff intensively in conducting assessment, crisis management, in-home treatment, and respite care. Look for candidates with daytime availability Manage the 24 hour triage crisis lines Responsible for dispatching the counselors into the community to respond to calls De-escalate and screen calls for safety Document calls and follow up with families as necessary and appropriate We are looking for dedicated, creative, compassionate candidates that are able to recognize and preserve the dignity of those we serve and work cooperatively with the community. Youth Villages' SCS teams are based out of the following cities: Memphis, Paris, Dyersburg, Jackson, Nashville, Columbia, Cookeville, Clarksville, Dickson, Chattanooga, Morristown and Knoxville.
Requirements
- A Bachelor's degree in social work, counseling, psychology, or marriage and family therapy is required. Other degrees will have to be evaluated further to determine if they meet the qualifications.
- Excellent written, verbal, and oral skills
- Ability to manage multiple priorities simultaneously
- Basic computer knowledge
- Ability to maintain a flexible schedule
Nice To Haves
- A Master's Degree in a social services discipline is preferred
- Licensure is preferred (LMSW, LCSW, LPC, LMFT).
- One year of relevant experience is preferred
Responsibilities
- Manage the 24 hour triage crisis lines
- Responsible for dispatching the counselors into the community to respond to calls
- De-escalate and screen calls for safety
- Document calls and follow up with families as necessary and appropriate
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What This Job Offers
Career Level
Entry Level
Industry
Nursing and Residential Care Facilities
Number of Employees
1,001-5,000 employees
