Crisis Counselor (Adult)

Mental Health Cooperative•Nashville, TN

About The Position

Ranked one of Tennessee’s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Provide face-to-face and telephone crisis intervention services in the least restrictive manner to people experiencing a mental health emergency. Job Title: Crisis Counselor – Adult (Davidson County) Schedule: 7pm-7am, Thursday to Saturday JOB SUMMARY: Provide face-to-face and telephone crisis intervention services in the least restrictive manner to people experiencing a mental health emergency.

Requirements

A mental health professional with specialized training in crisis intervention with a minimum of a Master’s degree in a related field (counseling, psychology or social work)
Valid Tennessee Driver’s License
Acceptable Criminal Background Investigation and Satisfactory Drug Screen Report
Personal Automobile Insurance
Position requires the candidate to have a personal vehicle; candidate must be able to respond to crisis calls for assessment and intervention in the walk-in center, within the community, ER’s, school’s, etc.
Cell Phone

Responsibilities

Conduct crisis assessment and crisis intervention services to appropriately address the needs of consumers experiencing a psychiatric emergency.
Responding to crisis calls for assessment and intervention in the walk-in center, community, ER’s, school’s, etc.
Clinically assess for the least restrictive alternative to meet the needs of the consumers experiencing a psychiatric emergency.
When hospitalization is necessary, make appropriate referrals to facilities equipped to meet needs of the consumers.
Make appropriate referrals to Diversion Services to ensure they have necessary clinical information.
Actively participate in consult process with supervisory staff when dispositioning cares.
Provide follow-up services as indicated in the policies and procedures and as set forth in Title 33.
Develop individualized plans to meet needs of consumers in crisis.
Respond to requests for face-to-face assessment in a timely manner.
Maintain appropriate customer service skills at all times.
Assist Triage Counselors in answering and dispositioning incoming calls as needed.
Provide telephone counseling when needed.
Maintain accurate clinical records and complete documentation within departmental guidelines.
Coordinate services as needed with care management teams and provide consultation, as needed, with care management teams.
Assist community agencies with information and/or dispositions.
Educate community agencies as needed on crisis services as directed by supervisory staff.
Assist teammates as needed.