PRN Case Manager
BrentCare Behavioral Health•Argyle, TX
•Onsite
About The Position
The Case Manager serves as the primary point of contact for clients, family members, referents, and clinical staff. This role is essential to coordinating each client's care from admission through discharge, ensuring seamless communication across all parties and advocating for each client's individualized needs and goals.
Requirements
- Strong organizational and coordination skills with the ability to manage multiple client cases simultaneously
- Excellent written and verbal communication skills for collaboration with families, clinical staff, and outside facilities
- Compassionate, client-centered approach with a commitment to supporting youth in residential treatment
- Familiarity with EMR documentation systems
- Ability to work both independently and as part of an interdisciplinary clinical team
- Comfortable facilitating groups and engaging clients in skill-building activities
- Reliable transportation and willingness to accompany clients to approved off-campus appointments
Nice To Haves
- Experience with Kipu (preferred)
- Experience in case management, social work, counseling, or a related behavioral health field
Responsibilities
- Serve as the primary contact for each client, their family or guardian, referents, and clinical staff
- Conduct weekly check-in sessions with each client
- Complete weekly check-ins with each client's parent or guardian, email or call
- Attempt to meet parents and guardians upon client admission
- Send a welcome email to parents, guardians, and referrants within 24 hours of admission
- Attend and take notes on assigned clients at weekly Interdisciplinary Treatment (IDT) meetings
- Check in with primary therapists as needed to ensure aligned care
- Plan and coordinate with Education Consultants
- Schedule and attend Review and Recommendation Calls
- Coordinate the full continuum of care for each client, including all discharge planning
- Serve as the main contact for outside facilities if a client requires and transitions to a Higher Level of Care (HLOC)
- Meet weekly with clients to address reintegration needs: resumes, daily schedules, job applications, career and education research, and volunteer opportunities
- Take clients to necessary and approved medical appointments
- Gather resources from Family Ambassadors to support client and family needs
- Introduce and review the Trail Guide with each client upon admission
- Complete the Initial Assessment within approximately two weeks of admission
- Facilitate Life Skills group every other week
- Resolve scheduling challenges related to therapist sessions and virtual appointments
- Complete and maintain the Aftercare Plan in the EMR at admission and discharge
- Complete weekly client contact notes, including discharge status
- Complete weekly family contact notes, including discharge status
- Write Off Campus notes as needed for offsite appointments
- Add and consistently update client folder in the Discharge Plans section of the Drive
- Notify the Marketing Director of the referring facility and the facility to which the client is being referred upon program completion
- Plan, coordinate, and communicate with all discharge stakeholders: facilities, therapists, parents, and clients
- Schedule and facilitate aftercare intake evaluations and assessments with receiving facilities
- Communicate with Residential Services and Alumni Services regarding upcoming discharges, including HLOC transitions
- Send a discharge email to parents and guardians with the discharge plan, resources, and reintegration documents on the day of discharge
- Provide a discharge folder to parents and guardians including the discharge plan, resources, reintegration documents, photos on USB, and alumni flyer on the day of discharge
- Obtain client and one parent signature on the Aftercare Plan in the EMR on the day of discharge
- Ensure the client completes the satisfaction survey on the day of discharge
- Capture video and photos during the client's Graduation ceremony and send to the family
- Update the aftercare checklist for all clients, including those with unsuccessful discharges, as applicable
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
