Privacy Manager, Billing (Hybrid - 3x a week in Secaucus, NJ)

Quest Diagnostics•Secaucus, NJ

1d•$115,000 - $140,000•Hybrid

About The Position

The Privacy Manager, Billing, will provide privacy compliance advice and support on all aspects of U.S. federal and state privacy laws and regulations, with a specialized focus on privacy considerations relating to billing. Knowledge of HIPAA/HITECH is required. The role requires independent analysis and resolution of billing privacy incidents and professional interaction with patients, clients, and regulators. The role will also be responsible for developing and delivering billing privacy training to internal stakeholders and will proactively drive continuous improvement initiatives in the billing privacy space. The ability to communicate effectively and collaborate across functions is essential to this role.

Requirements

7+ years in the healthcare industry with a background in HIPAA privacy and security issues and billing
5+ years addressing compliance regulations, state privacy laws and regulations, or other legal matters
Experience with design, implementation, and maintenance of privacy compliance policies, procedures and programs
Demonstrated ability to translate regulatory requirements into practical and actionable elements while supporting business strategy
Experience providing guidance on the effective development and implementation of privacy controls
Ability to work independently and collaboratively
Training, facilitation and presentation skills, including the ability to draft training materials
Detailed knowledge of Privacy regulations and policies and ability to explain and apply the policies to diverse fact patterns
Knowledge of billing policies and processes
Demonstrated leadership, multi-tasking, communication and project management skills
Self-motivated and results-oriented
Must be resourceful and creative with a roll-up your sleeves mentality
Excellent interpersonal, presentation, and facilitation skills
Proven ability to be able to communicate and collaborate cross functionally multiple cross-functional groups and diverse personalities
Strong organizational and prioritization skills
MS Office and other business applications, including Microsoft Excel and PowerPoint
Bachelor’s Degree or equivalent experience

Responsibilities

Independently investigate, analyze, and address billing privacy incidents, including root cause identification, remediation, HIPAA and/or state law risk assessments, and notifications to individuals and regulators in compliance with applicable privacy laws.
Work collaboratively with the privacy and compliance teams to address day-to-day occurrences and incidents.
Serve as the primary contact for patients and clients regarding billing privacy concerns/complaints.
Manage the process of responding to individual rights requests pertaining to billing information, ensuring compliance with regulatory timelines.
Work collaboratively with cross-functional business, compliance, and legal teams to ensure alignment between privacy laws and regulations and business imperatives, developing practical solutions related to billing.
Perform trend analysis, develop relevant training, and implement solutions.
Provide periodic reporting of incidents, breaches, resolutions, and trends to relevant stakeholders.
Stay abreast of new privacy requirements and assess their impact on existing operations, particularly billing; modify policies and procedures accordingly and collaborate with business teams to promote alignment.
Provide guidance on operationalizing business requirements in compliance with all applicable privacy laws.
Assist in Privacy Office and Compliance Department with initiatives, projects, and other assignments as needed.

Benefits

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!