Privacy Compliance Manager

Frost • San Antonio, TX

18h

About The Position

It’s about giving people a sense of security. Are you described as someone with an inquisitive mind and a thirst for knowledge? Do you enjoy identifying potential risk and finding a solution? If so, being a Privacy Compliance Manager with Frost could be for you. At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled financial services. Who you are: As a Privacy Compliance Manager, you are our subject matter expert, providing guidance and leadership through Frost’s privacy compliance program. In this role, you will be responsible for establishing the Bank’s privacy governance framework. You understand that all details, big and small, matter. You welcome a challenge and strive to continuously improve processes with integrity, caring and excellence in mind.

Requirements

• Bachelor’s degree in Compliance, Business, Information Security, or a related field, or equivalent experience
• 5+ years of experience in privacy, regulatory compliance, or data protection/governance
• Proven ability to design, mature, and strengthen privacy programs, including governance structures, oversight mechanisms, and control frameworks
• Demonstrated experience assessing regulatory developments, evaluating impact on existing compliance controls, and implementing enhancements that effectively mitigate risk
• Expert knowledge of U.S. privacy laws and regulations, including Regulation P, GLBA, TCPA, and CAN-SPAM with strong awareness of emerging compliance risks and policy requirements
• Excellent written and verbal communication skills
• Skilled at building productive working relationships across control functions and business units

Nice To Haves

• Professional certification such as CIPP, CRCM, CISSP, or a comparable credential in privacy, regulatory compliance, or information security

Responsibilities

• Lead and continuously enhance Frost’s privacy compliance program, embedding privacy-by-design principles into products, customer experiences, systems, and data platforms
• Establish and oversee the Bank’s privacy governance framework, including policies, standards, procedures, notices, training, and monitoring activities to ensure compliance with applicable laws, regulations, and industry best practices
• Conduct and oversee Frost’s privacy risk assessments and privacy impact assessments, partnering with critical stakeholder teams across the Bank (Information Security, Legal, Data Governance, IT, etc.) to identify and mitigate risk
• Monitor and interpret evolving privacy laws, regulatory guidance, and enforcement trends to advise stakeholders on necessary updates to policies, controls, or business processes
• Serve as the privacy compliance subject matter expert throughout the incident response lifecycle, advising on breach assessments, regulatory notification obligations, remediation actions, and required documentation
• Maintain evidence-based privacy compliance documentation to support audits, regulatory examinations, due diligence reviews, and litigation readiness
• Liaise and communicate with supervisory and regulatory authorities as needed and provide regular privacy-based reporting to senior management on risks, control effectiveness, and issue resolution
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

Benefits

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program
• + more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees