Print Production Analyst

Arthrex, Inc.•Naples, FL

64d•Onsite

About The Position

The Print Production Logistics Analyst is the central point of contact for print production-related requests and works with internal and external stakeholders, to answer, analyze, and prioritize inquiries through the Print Production Intake Portal. They maintain a thorough understanding of relevant business areas and processes in order to recommend solutions, provide support, and define requirements to streamline the production workflow. They Influence business requirements by making recommendations and suggesting alternatives to proposed solutions. Cross-functional department/team collaboration is essential to ensuring that inquiries are resolved in a manner that is consistent with the governing/corporate regulations, policies, and procedures.

Requirements

High school diploma or equivalent required
Excellent interpersonal and collaboration skills
Welcomes constructive direction and uses feedback to strive for continuous improvement
Disciplined to operate with the highest level of confidentiality and integrity
Strong time management and organizational skills
Ability to establish priorities and accomplish objectives
Solid use and application of Marketing principles, theories, and concepts
Consistent use and full knowledge of industry practices, techniques, and standards
Advanced planning, organization skills, and the proven ability to meet multiple deadlines required
Ability to work in a fast-paced, ever-changing environment under general supervision
Often demonstrates an elevated level of attention to detail and accuracy
Self-starter with the ability to work independently, but also works effectively with internal and external customers under general direction and supervision
Required project management experience with the proven ability to successfully manage multiple project assignments concurrently
Collaborates to solve a variety of problems of moderate scope and complexity
Macintosh or PC platform experience required
Proficient experience with Microsoft Office, Excel, Word, PowerPoint, Outlook, Salesforce Chatter, SAP, Agile, and Adobe Acrobat DC is required

Nice To Haves

Bachelor's degree preferred
3-years of relevant printing industry experience is preferred
Working knowledge of AdvaMed (Medical/HealthCare) experience preferred
Working experience with MRM/DAM, Jira/Atlassian systems is preferred

Responsibilities

Efficient and accurate monitoring, triaging, documenting, and resolving Jira issues/tickets
Work closely with the Print Production Coordinators to ensure all supplies are sourced and ordered timely
Develop reports and metrics to track and analyze Print Production intake portal data
Analyze and reconcile department purchases in a timely manner while utilizing Capri and Concur Expense
Collaborate on process improvements that could improve productivity, efficiency, and effectiveness
Advanced ability to analyze requests to identify trends, root causes, and opportunities for improvement, and work to identify solutions
Manage Electronic Change Orders (ECOs) for new and existing literature
Write and contribute content for internal and external departmental communications
Collaborate with cross-functional teams to devise weekly communications for department Salesforce Chatter group
Communicate with requesters and vendors (via Jira portal, email, telephone, Chatter, or otherwise) in a professional, courteous, and effective manner
Develop PowerPoint Presentations, surveys, and e-Learning content
Advanced level management of project assignments through effective planning and working to clear obstacles and drive project completion through logistics, and analyzing data
Participate in quarterly Marketing calls with Agencies
Work for the best interest of the customer, while adhering to governing/corporate regulations, policies/procedures
Provide assistance to PPCs as needed during times of PTO and during periods of increased volume