Print Mail Specialist - HMS DBO

Huron • Pensacola, FL

8d • $19 - $25 • Onsite

About The Position

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. Join our team as the expert you are now and create your future. The Print Mail Specialist plays a vital role in ensuring the seamless and efficient management of the Domestic Business Office’s correspondence and mailing process. This position requires a highly organized and detail-oriented individual capable of handling multiple tasks with precision and accuracy. The specialist is responsible for categorizing and organizing files to maintain a well-structured communication system, facilitating smooth and timely interactions with management. Key responsibilities include managing the flow of printed correspondence, claims, and appeals, and verifying documents are processed, addressed, and mailed accurately. The ideal candidate possesses exceptional organizational skills, a strong eye for detail, and the ability to work effectively in a fast-paced environment, consistently meeting deadlines while maintaining high standards of quality. This role demands an individual who thrives in managing complex tasks and takes pride in supporting efficient office operations. This role is onsite at our Pensacola, Florida office.

Requirements

• Ability to manage and categorize large volumes of documents efficiently, ensuring a well-structured filing and mailing system.
• Strong focus on accuracy when handling correspondence, addressing envelopes by hand, and applying postage.
• Ability to identify and correct errors before they escalate.
• Ability to prioritize tasks and manage multiple deadlines, ensuring all correspondence is processed and sent out in a timely manner.
• Effective communication with team members, management, and other departments. Able to clearly explain processes and escalate issues as needed.
• Familiarity with document management systems such as Sharefile, PDF Nitro, and other software for organizing and editing correspondence.
• Ability to address issues such as mismatched claims or returned mail efficiently and escalate to the appropriate team members when necessary.
• Comfortable working in a fast-paced environment, adjusting to changing workloads or unexpected issues that may arise in the mail process.
• Ability to work collaboratively with other team members, sharing information and assisting with the smooth flow of correspondence and mail processing.
• Knowledge of MS Office programs and tools including Outlook, Word, and Excel.
• Current permanent U.S. work authorization required
• High school diploma or equivalent required
• Proficient in Microsoft office (Word, PowerPoint, Excel)

Responsibilities

• Categorize files and manage access by adding/removing representatives as needed
• Send monthly emails to notify team members about the upcoming month’s folder
• Organize documents into appropriate monthly folders and specific correspondence categories
• Print all correspondence, ensuring accurate addressing by hand
• Fold letters into security envelopes, apply return address, security stamps, and postage stamps as necessary
• Print claims accurately, verify claims match up with each document, and mail claims as necessary
• Process and send patient letters weekly, printed and folded into security envelopes
• Print and send appeals
• Escalate returned mail, shred returned mail, and document claims accordingly
• Track and cover expense purchases related to the mail process, ensuring timely and accurate reporting
• Maintain organized folders during the printing and mailing process to ensure an orderly workflow
• Communicate actions and updates

Benefits

• Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance.
• Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year.
• All benefits and programs are subject to applicable eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED