Principle, Operations Analyst

MPOWERHealth•Addison, TX

About The Position

This role provides support to business leader(s) in improving operational effectiveness, driving cross-functional initiatives, and strengthening internal processes. This role combines analytical skills with strong business judgment and acts as a partner to leadership helping translate priorities into actions and measurable outcomes.

Responsibilities

Partner with leadership to support strategic and operational initiatives across the organization.
Analyze business operations, workflows, and performance metrics to identify improvement opportunities.
Design, maintain, and distribute dashboards, reports, and analytics to track key performance indicators (KPIs) and operational outcomes.
Translate data insights into actionable recommendations for leadership and cross-functional teams.
Lead and support process improvement efforts to enhance efficiency, clarity, and scalability across teams.
Identify bottlenecks, inefficiencies, and risks, and recommend practical solutions to improve workflows.
Prepare executive-level materials including presentations, briefings, and decision memos.
Facilitate cross-functional communication and alignment on priorities, goals, and initiatives.
Document, standardize, and optimize processes, policies, and ways of working for better consistency and impact
Monitor project progress, track deliverables, and ensure accountability across stakeholders.
Act as a trusted advisor to leadership, providing insight and guidance on operational challenges and opportunities.
Conduct operational analysis and generate insights to identify trends, opportunities, and areas for improvement across the organization.
Develop and maintain reporting frameworks, track key metrics, and create dashboards to provide timely, actionable information to leadership and stakeholders.
Lead process improvement initiatives, streamlining workflows, standardizing procedures, and optimizing operational efficiency.