About The Position

Customer Engagements and Validation - Qualify and validate technical requirements ensuring solution fit and implementation plans are aligned to the customer's needs and strategic priorities. Customer Relationship Management - Manage customer relationships, advocating for customer interests and addressing issues promptly to maintain high satisfaction and loyalty. Technical Leadership and Sales Support - Lead technical validation aspects of sales opportunities, demonstrating deep product knowledge and industry expertise to drive successful engagements and technical closure.

Requirements

  • Demonstrated success in customer-facing technical sales roles.
  • Experience in manufacturing systems and technology including computer networking, web services, OPC-enabled products, Programmable Logic Controllers (PLCs, RTUs, PACs, etc.) and associated communication protocols, SCADA/HMI/MES/ERP/IT software packages, big data platforms, data analytics tools, and IoT platforms.
  • Experience in computer programming languages such as JavaScript, Python, C++/C
  • Experience with database systems.
  • Strong communication, presentation, and persuasion skills with the ability to engage both technical and non-technical stakeholders.
  • Bachelor's Degree or technical degree; STEM (Science, Technology, Engineering, and Math) or related field is a plus.

Responsibilities

  • Qualify and validate technical requirements ensuring solution fit and implementation plans are aligned to the customer's needs and strategic priorities.
  • Manage customer relationships, advocating for customer interests and addressing issues promptly to maintain high satisfaction and loyalty.
  • Lead technical validation aspects of sales opportunities, demonstrating deep product knowledge and industry expertise to drive successful engagements and technical closure.
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