Principal, Software Engineering - Service Now

OCC • Franklin, TN

15h • Hybrid

About The Position

What You'll Do: The Principal, Software Engineering will be responsible for platform architecture to build advance technical solutions alongside the team. The Principal will also work with other OCC teams comprised of software & systems engineers, business systems analysts, product owners, and application architects who plan, design, develop, test and deploy technology solutions at OCC. The candidate must be able to solve problems creatively, communicate effectively, and engage in technical decision making to achieve these objectives. This individual will be a team player and work well with business and technical professionals across different departments in a fast-paced agile and distributed development environment. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Support and plans a strategic roadmap for the ServiceNow platform and manages the delivery of complex projects which may involve multiple systems Solve complex techical issues within the platform with the objective of system maturation Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Provides leadership to solution development teams to ensure integrated architecture, and proactively engages with teams to promote process and organizational improvements that enhance overall platform effectiveness Collaborate with technical experts and architects resolve complex technical challenges while also ensuring compliance of various OCC standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Leads data management and reporting efforts to promote a stable architecture and usable platform A team player who assists the team as required to achieve collective goals & delivery milestones including knowledge-share Supervisory Responsibilities Manage a development team Qualifications: The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. [Required] 10+ years in implementing and managing various ServiceNow solutions, can offer customers real-world examples and provide best practice solution options [Required] 8+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions [Required] Expert with the CMDB and Common Service Data Model (4.0+) including data implementation and maintenance activities [Required] Expert with utilizing Performance Analytics and practical data analytics experience [Required] Knowledge of system architecture [Required] Practical, expert level knowledge of various ServiceNow solutions including ITSM, ITOM, Security Operations/Vulnerability Management, Software Asset Management, Hardware Asset Management [Required] Excellent oral and written communication skills [Required] Ability to create and present executive level presentations [Required] Curious and adept in developing understanding about technology including industry best practices, platform capabilities, and architecture principles to help drive team productivity [Preferred] Work experience in regulated Financial Services industry [Preferred] Hands-on experience with ServiceNow’s UI Builder Technical Skills [Required] Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (e.g., Jira, Confluence, Workday, Oracle Cloud, etc.) [Required] Working knowledge of JavaScript [Required] Knowledge of various IT processes and best practices [Required] Knowledge of Agile Development framework and effective SCRUM techniques Certificates or Licenses [Preferred] ServiceNow Certified Master Architect [Preferred] ServiceNow Certified Technical Architect [Required] ServiceNow Certified System Administrator [Required] ServiceNow Certified Application Developer [Preferred] ITIL Certification [Preferred] CISA Certification Education [Required] BS degree in Computer Science, similar technical field [Preferred] Masters degree in Computer Science About Us The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms. More information about OCC is available at www.theocc.com. Benefits A highly collaborative and supportive environment developed to encourage work-life balance and employee wellness. Some of these components include: A hybrid work environment, up to 2 days per week of remote work Tuition Reimbursement to support your continued education Student Loan Repayment Assistance Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely Generous PTO and Parental leave 401k Employer Match Competitive health benefits including medical, dental and vision Visit https://www.theocc.com/careers/thriving-together for more information. Compensation The salary range listed for any given position is exclusive of fringe benefits and potential bonuses. If hired at OCC, your final base salary compensation will be determined by factors such as skills, experience and/or education. In addition, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer. We typically do not hire at the maximum of the range in order to allow for future and continued salary growth. We also offer a substantial benefits package as noted on www.theocc.com/careers All employees may be eligible for a discretionary bonus. Discretionary bonuses are based on various factors, including, but not limited to, company and individual performance and are not guaranteed. Salary Range Incentive Range This position is eligible for an annual discretionary incentive compensation award, for which the target range is listed above (see Incentive Range). The amount of such award, if any, will be based on various factors, including without limitation, both individual and company performance. Step 1 When you find a position you're interested in, click the 'Apply' button. Please complete the application and attach your resume. Step 2 You will receive an email notification to confirm that we've received your application. Step 3 If you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location. For more information about OCC, please click here. OCC is an Equal Opportunity Employer A highly collaborative and supportive environment developed to encourage work-life balance and employee wellness. Some of these components include: A hybrid work environment, up to 2 days per week of remote work Tuition Reimbursement to support your continued education Student Loan Repayment Assistance Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely Generous PTO and Parental leave Competitive health benefits including medical, dental and vision OCC is an Equal Opportunity Employer OCC is an equal opportunity employer that is committed to diversity, equity, and inclusion. OCC provides equal employment opportunities to all employees and applicants for employment without regard to race, color, national origin, citizenship status, sex, sexual orientation, gender identity or expression, disability, age, marital status, religion, veteran status, or any other characteristics protected by applicable federal, state, or local laws. Numerous studies have shown that people from certain groups are less likely than others to apply to jobs if they believe they do not meet 100% of the requirements. We encourage everyone to review our open positions and apply if you think your experience may be a match, even if you do not meet all of the qualifications. Your perspective may be an element we need to continue building innovative solutions to support the markets and market participants we serve. If you need a disability related accommodation for any part of the application process, please email [email protected]. The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms. More information about OCC is available at www.theocc.com. A highly collaborative and supportive environment developed to encourage work-life balance and employee wellness. Some of these components include: A hybrid work environment, up to 2 days per week of remote work Tuition Reimbursement to support your continued education Student Loan Repayment Assistance Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely Generous PTO and Parental leave 401k Employer Match Competitive health benefits including medical, dental and vision Visit https://www.theocc.com/careers/thriving-together for more information. The salary range listed for any given position is exclusive of fringe benefits and potential bonuses. If hired at OCC, your final base salary compensation will be determined by factors such as skills, experience and/or education. In addition, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer. We typically do not hire at the maximum of the range in order to allow for future and continued salary growth. We also offer a substantial benefits package as noted on www.theocc.com/careers All employees may be eligible for a discretionary bonus. Discretionary bonuses are based on various factors, including, but not limited to, company and individual performance and are not guaranteed.

Requirements

• 10+ years in implementing and managing various ServiceNow solutions, can offer customers real-world examples and provide best practice solution options
• 8+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions
• Expert with the CMDB and Common Service Data Model (4.0+) including data implementation and maintenance activities
• Expert with utilizing Performance Analytics and practical data analytics experience
• Knowledge of system architecture
• Practical, expert level knowledge of various ServiceNow solutions including ITSM, ITOM, Security Operations/Vulnerability Management, Software Asset Management, Hardware Asset Management
• Excellent oral and written communication skills
• Ability to create and present executive level presentations
• Curious and adept in developing understanding about technology including industry best practices, platform capabilities, and architecture principles to help drive team productivity
• Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (e.g., Jira, Confluence, Workday, Oracle Cloud, etc.)
• Working knowledge of JavaScript
• Knowledge of various IT processes and best practices
• Knowledge of Agile Development framework and effective SCRUM techniques
• ServiceNow Certified System Administrator
• ServiceNow Certified Application Developer
• BS degree in Computer Science, similar technical field

Nice To Haves

• Work experience in regulated Financial Services industry
• Hands-on experience with ServiceNow’s UI Builder
• ServiceNow Certified Master Architect
• ServiceNow Certified Technical Architect
• ITIL Certification
• CISA Certification
• Masters degree in Computer Science

Responsibilities

• Support and plans a strategic roadmap for the ServiceNow platform and manages the delivery of complex projects which may involve multiple systems
• Solve complex techical issues within the platform with the objective of system maturation
• Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners
• Provides leadership to solution development teams to ensure integrated architecture, and proactively engages with teams to promote process and organizational improvements that enhance overall platform effectiveness
• Collaborate with technical experts and architects resolve complex technical challenges while also ensuring compliance of various OCC standards around coding, testing, and documenting the systems you develop
• Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team
• Leads data management and reporting efforts to promote a stable architecture and usable platform
• A team player who assists the team as required to achieve collective goals & delivery milestones including knowledge-share
• Manage a development team

Benefits

• A highly collaborative and supportive environment developed to encourage work-life balance and employee wellness.
• A hybrid work environment, up to 2 days per week of remote work
• Tuition Reimbursement to support your continued education
• Student Loan Repayment Assistance
• Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely
• Generous PTO and Parental leave
• 401k Employer Match
• Competitive health benefits including medical, dental and vision

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Number of Employees: 1,001-5,000 employees