Principal, Sales Analytics - Commercial Services

Chamberlain Group•Oak Brook, IL

About The Position

Chamberlain Group (CG) is a global leader in intelligent access and a Blackstone portfolio company, leveraging myQ technology to provide simple and secure access solutions for millions of homeowners, businesses, and communities worldwide. Their flagship brands, LiftMaster® and Chamberlain®, are present in over 51 million homes, with more than 14 million people using the myQ® app daily. This role involves owning reporting and analytics across various sales metrics, building dashboards, delivering insights, conducting deep-dive analyses, managing pipeline health, partnering with sales leaders, identifying and resolving sales funnel friction, ensuring data accuracy, supporting planning, contributing to strategic initiatives, and driving business strategy through market and sales data analysis.

Requirements

Bachelor’s degree in a business or quantitative field (finance, economics, statistics, mathematics, engineering)
5+ years’ work experience in sales operations, revenue operations, business analytics, business intelligence, or similar functions
Data visualization experience with Power BI
Experience in Sales Operations, Revenue Operations, or a highly analytical business role
Strong analytical skills with the ability to turn data into actionable insights
Experience with CRM systems (Salesforce preferred)
Understanding of pipeline management, forecasting, and sales performance metrics
Ability to influence and partner effectively across teams
Ability to travel as needed for Sales meetings or partner visits

Nice To Haves

Experience with SaaS or recurring revenue models (and/or channel sales)
Experience designing or consulting on business strategy and pricing
Exposure to Python, R or similar
Salesforce.com knowledge
Exposure to SQL or similar

Responsibilities

Own reporting and analytics across pipeline, conversion, deal velocity, and MRR performance
Build dashboards and deliver insights with accurate findings, clear headlines, polished charts, and recommendations to leadership
Conduct deep-dive analyses (win/loss, funnel leakage, segment performance, pricing impact) that provide predictive, statistical, and financial analysis around partner and market behavior
Establish and manage pipeline health metrics (coverage, aging, conversion rates)
Partner with sales leaders to ensure strong pipeline quality and progression
Highlight gaps and recommend actions to improve performance
Identify friction in the sales funnel and drive process improvements using data
Work with Sales Operations to standardize sales stages, qualification criteria, and best practices
Ensure data accuracy, consistency, and usability
Partner cross-functionally to enhance reporting and system capabilities
Support planning, target setting, and performance tracking
Contribute to strategic initiatives like new segment expansion, pricing, and channel growth
Drive business strategy by synthesizing and analyzing market and sales datasets across partner segments, product mix, and programs.
Collaborate with Sales, Channel, Go-To-Market, Finance, IT, Marketing, etc. to uncover opportunities, drive alignment, and track key initiatives across pricing, promotions, incentives, and category expansion that accelerate achievement of revenue goals
Identify and implement solutions that will leverage system capabilities to improve accuracy and productivity including defining modeling requirements for complex intelligence problems across existing and new datasets
Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams
Protect Chamberlain Group’s reputation by keeping information confidential.
Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies
Contribute to the team effort by accomplishing related results and participating on projects as needed