Principal Program Manager

GE Vernova • Atlanta, GA

24d

About The Position

Dive into a dynamic role where your expertise in digital solutions drives sustained customer success and growth throughout the post-sales customer lifecycle. We're thrilled to announce that our team is hiring a Principal Program Manager to lead the charge in training, professional services, and technical support, ensuring our customers not only renew but thrive with our products. In this exciting position, you'll be at the forefront of outcome attainment, retention, expansion, and customer advocacy, all with a sharp focus on digital innovation. Your impact will be felt across the team, enhancing our service quality and timeliness in meeting objectives. Operating within policy guidelines, you'll enjoy moderate autonomy, allowing you to apply high levels of operational judgment to achieve outstanding results. This isn't just a job—it's an opportunity to be a catalyst for customer success and a leader in digital transformation, under the guidance of our new Principal Program Manager.

Requirements

• Bachelor's degree from an accredited university or college (or a high school diploma / GED) with at least 12 years of experience in Program Management.

Nice To Haves

• Strong oral and written communication skills.
• Strong interpersonal and leadership skills.
• Demonstrated ability to analyze and resolve problems.
• Demonstrated ability to lead programs / projects.
• Ability to document, plan, market, and execute programs.
• Established project management skills.
• Strong technical competency with experience cloud based technology implementations.

Responsibilities

• Leadership and direction for all aspects of a strategic program and implementation to achieve the target outcomes.
• Working closely with GE customers to understand and define high level scope, project plans and resourcing at all stages of a project or program lifecycle.
• Influence the development of strategy for the area of responsibility, including control of resources and influences policy formulation.
• Interprets simple internal and external business challenges and recommends best practices to improve products, processes or services.
• Stays informed of industry trends that may inform work.
• Uses high level of judgment to make decisions and handle complex tasks or problems in areas of operational, product management, manufacturing, technology or engineering.
• Has ability to assess quality of information given and ask pertinent questions to stakeholders.
• Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations.
• Uses multiple internal and some external sources outside of own function to help arrive at a decision.
• May lead functional teams or projects with minimal resource requirements, risk, and/or complexity.
• Communicates difficult concepts and may influence others' options on particular topics.
• May guide others to consider a different point of view.

Benefits

• GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation.
• Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services.
• Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants.
• Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.
• GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion.
• No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level