Principal, Program and Operations Management

ActBlue • Boston, MA

4d • $144,000 - $216,000 • Remote

About The Position

The Principal, Program and Operations Management at ActBlue is a senior leader responsible for designing, leading, and executing key organization-wide initiatives that drive ActBlue's strategic priorities and operational excellence. Sitting on the Office of the Executive team and reporting to the Chief of Staff, the Principal works closely with senior leaders across the organization to align programs with long-term goals, coordinate cross-functional execution, and provide visibility into progress and impact. This individual will serve as a key strategic thought partner and advisor to executive leadership, contributing to ActBlue's multi-year operational strategy and translating that strategy into actionable program roadmaps. The Principal will lead complex, high-priority programs with broad organizational scope — navigating ambiguity, establishing new policies and guidelines where needed, and making decisions with full consideration of long-term, organization-wide impact.

Requirements

• Minimum of 8-10+ years of deep, specialized experience in cross-functional program or project management
• Proven track record of supporting and advising executive leadership in a dynamic, fast-paced environment
• Ability to introduce tooling into the program management process (AI, AirTable preferred)
• Strong knowledge of project management methodologies and tools and experience managing complex projects and programs.
• Demonstrated ability to define KPIs, benchmarks, and success metrics for complex, high-visibility initiatives and to hold accountability for outcomes with long-term organizational impact.
• Excellent leadership and team management abilities.
• Strong analytical skills with the ability to synthesize complex information and present it clearly.
• Excellent verbal and written communication skills, with the ability to influence and build relationships at all levels
• High emotional intelligence and discretion, particularly in handling sensitive or confidential information
• Ability to think strategically and develop long-term plans and ability to make sound decisions under pressure.
• Exceptional organizational and time management skills.

Responsibilities

• Lead strategic, executive-sponsored program development by defining goals, success metrics, scope, and benchmarks for initiatives that support ActBlue's organizational and operational goals; hold accountability for the efficacy of strategy across multiple workstreams and functions.
• Contribute to the development of ActBlue's multi-year operational roadmap, translating executive and organizational strategy into actionable program plans and guiding execution across the organization.
• Drive execution across multiple departments, coordinating interdependent projects and ensuring alignment with long-term priorities.
• Facilitate cross-functional collaboration, enabling clear communication, decision-making, and accountability across departments and with senior members of the organization.
• Reconcile multiple and diverse stakeholder perspectives to drive business results, consistently considering ActBlue's practices, historical context, and stakeholder needs in decision-making.
• Develop tools, templates, and planning resources that establish standards and improve program management practices across the organization.
• Build and manage detailed program plans, including timelines, budgets, milestones, and resource allocation strategies.
• Identify and mitigate program risks, proactively resolving issues and navigating tradeoff decisions with senior stakeholders.
• Serve as a strategic thought partner to executive leaders, providing insight and analysis on program performance, organizational trends, and continuous improvement opportunities.
• Foster stakeholder alignment, bringing together diverse perspectives and leading through influence in high-stakes, high-visibility contexts.
• Mentor and support project managers and team leads, modeling high-quality professional development practices and fostering a team culture grounded in DEI principles.
• Continuously evaluate programs using data and stakeholder feedback, adapting strategies and approaches to improve impact and efficiency.

Benefits

• Flexible work schedules and an unlimited time-off policy
• Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families; plus fully-paid health reimbursement arrangement to use for out of pocket expenses and fully-paid short- and long-term disability
• Fully paid basic and AD&D life insurance and a voluntary supplemental life insurance option
• Dependent and health care flexible spending account options
• Employee Assistance Program (EAP) benefits for employees
• Automatic 2% Employer-paid 401K contribution, plus up to an additional 6% match on employee contributions
• A minimum of three months paid medical, family and parental leave (for all new parents, adoptions included)
• Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees
• Additional perks including quarterly snack deliveries and digital subscriptions to the Boston Globe & New York Times

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed