Principal Product Manager

Microsoft • Redmond, WA

7h

About The Position

As a Principal Product Manager on the M365 Core Copilot Infrastructure team, you will define and drive platform capabilities that enable Copilot Infrastructure scale and agility along with areas supporting capacity management, model onboarding and fine-tuning, training, benchmarking, and orchestration for both tenant-specific and BizChat scenarios. You’ll partner with engineering, data science, and scenario teams to deliver scalable, reliable, and compliant AI infrastructure powering Microsoft 365 Copilot and BizChat on a global scale.
A systems thinker, excited by wrangling ambiguous, cross-cutting problems to build scalable platforms? Flexible and agile—able to adapt quickly to evolving product and market conditions? A strategic thinker who thrives at the intersection of infrastructure, product, business metrics, and AI innovation? Passionate about driving efficiency at hyperscale across hardware, software, and operations? A proactive, AI-focused product manager who thrives on extreme ownership and drives outcomes? Someone who operates without boundaries —navigating across teams, domains, and ambiguity to get things done? Energized by scaling AI infrastructure to deliver real-world impact? A natural collaborator who brings urgency, accountability, and clarity to complex, cross-functional efforts?
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

• Bachelor's Degree AND 10+ years experience in product/service/program management or software development OR equivalent experience.

Nice To Haves

• Bachelor's Degree AND 15+ years experience in product/service/program management or software development OR equivalent experience.
• 6+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
• 8+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
• 8+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).

Responsibilities

• Define product vision, strategy, and roadmap for platform features supporting capacity intake and buildout automation, model onboarding and migration, fine-tuning, benchmarking and inferencing orchestration.
• Partner with engineering and cross-functional teams to deliver solutions for secure, compliant, and performant model deployment and management.
• Lead requirements gathering, customer/partner engagement, and backlog prioritization for Copilot platform capabilities
• Drive BizChat infrastructure improvements for low-latency, high-scale serving, and robust evaluation/telemetry.
• Measure and communicate impact through KPIs such as deployment agility, model quality, and platform health.
• Embody our culture and values.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal