Principal Product Manager

Microsoft • Redmond, WA

3d

About The Position

The Agent Flows team, part of the Intelligent Automations organization at Microsoft, is leading the way in delivering AI-first Cloud Automation capabilities in Microsoft Copilot Studio and Power Platform. Our technology powers productivity and business process workflow automation for millions of customers, with billions of automations running every day across the globe. You will join a team that thrives on pushing the boundaries of what’s possible with AI, blending state-of-the-art engineering with cutting-edge applied science to redefine automation at scale. As a Principal Product Manager on our team, you will design, build, and deliver innovative automation services and experiences that empower makers and enterprises alike. You’ll work across both product engineering and AI capability development, leveraging your technical expertise to solve complex challenges and shape the future of agentic automation platforms. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

• Bachelor's Degree AND 10+ years experience in product/service/program management or software development OR equivalent experience.
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

• 4+ years experience with HTML, CSS, JavaScript, and other web technologies.
• Experience creating AI-centric experiences, or familiarity with building AI orchestration systems.
• Proven ability to utilize generative AI, conduct experiments, and evaluate AI effectiveness in product improvements.
• Experience building scalable applications and services with Azure or other scalable cloud platforms with robust performance, resiliency, telemetry, and security.
• Bachelor's Degree AND 15+ years experience in product/service/program management or software development OR equivalent experience.
• 5+ years people management experience.
• 6+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
• 8+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
• 8+ years experience disrupting a market for a product, feature, or experience (e.g,. competitive disruption, taking the place of an established competing product).

Responsibilities

• Collaborates with appropriate stakeholders to determine user requirements for a scenario.
• Drives identification of dependencies and the development of design documents for a product, application, service, or platform.
• Creates, implements, optimizes, debugs, refactors, and reuses code to establish and improve performance and maintainability, effectiveness, and return on investment (ROI).
• Drives creation and conducting of experimentation to determine the effectiveness of changes, monitors developments for prototyping and testing products, and interprets results from experimentation.
• Leverages subject-matter expertise of product features and partners with appropriate stakeholders (e.g., project managers) to drive a workgroup's project plans, release plans, and work items.
• Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions, alerting stakeholders about status and initiates actions to restore system/product/service for simple and complex problems when appropriate.
• Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale.
• Embody our culture and values

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees